Big Data and Smart Service Systems presents the theories and applications regarding Big Data and smart service systems, data acquisition, smart cities, business decision-making support, and smart service design.

The rapid development of computer and Internet technologies has led the world to the era of Big Data. Big Data technologies are widely used, which has brought unprecedented impacts on traditional industries and lifestyle. More and more governments, business sectors, and institutions begin to realize data is becoming the most valuable asset and its analysis is becoming the core competitiveness.

Describes the frontier of service science and motivates a discussion among readers on a multidisciplinary subject areas that explores the design of smart service
Illustrates the concepts, framework, and application of big data and smart service systems
Demonstrates the crucial role of smart service to promote the transformation of the regional and global economy

Acerca de los autores

Dr. Xiwei Liu is an associate professor in the State Key Laboratory of Management and Control for Complex Systems Automation Institute, Chinese Academy of Sciences. In 2006, he received Ph.D. degree in human factor engineering from the System Control and Management Laboratory, Nara Institute of Science and Technology, Japan. Then he worked there as a post doctor and assistant professor. From 2007 to 2009, he worked as a system engineer in Japan supplying research and development, consultant services of management information system for Toyota Motor Corporation, Japan Display Inc. (Hitachi Displays, Ltd.), Bank of Tokyo-Mitsubishi UFJ, etc. Since 2009, he has joined the State Key Laboratory of Management and Control for Complex Systems. His research interest covers sensor networks, human factor engineering, modeling and simulation of operator or organizational behavior, management information systems, cloud computing, etc. In recent years, he has published about 50 papers in academic journals and conferences.

Dr. Rangachari Anand is a research staff member in the Business Service Solution department at the IBM T. J. Watson Research Center in New York. He completed his PhD in Computer Science at Syracuse University. His dissertation quantified the advantage of using modular neural networks for classification tasks. He has worked in a number of areas ranging from distributed systems to artificial intelligence and cognitive science. In the past few years, he has worked on applying advanced artificial technologies both internally to improve IBM’s service business and to improve the productivity, profitability and quality of IBM’s clients at a global level. He has received several technical achievement awards for his work. He has been prolific in publishing research work in books, papers in top academic journals, conferences and workshops. He has led the filing of more than 30 patent applications in the US and other countries

Dr. Gang Xiong received his Ph.D. degrees in Control Science and Engineering in 1996 from Shanghai Jiao Tong University, CHINA. From 1996 to 1998, he worked as Post doctor and Associate Professor with the Institute of Industrial Process Control, Zhejiang University, CHINA. From 1998 to 2007, he successively worked with Automation and Control Institute, Tampere University of Technology, FINLAND (1998-2001), Nokia Corporation, FINLAND (2001-2007), and Accenture and Chevron, USA (2007). In 2008, he worked as Deputy Director with Informatization Office, CAS, CHINA. In 2009, he started his current work as Professor of State Key Laboratory of Management and Control of Complex Systems, Institute of Automation, CAS, CHINA. In 2011, he became Deputy Director of Beijing Engineering Research Center for Intelligent Systems and Technology, Deputy Director of Cloud Computing Center of Chinese Academy of Sciences. He is an IEEE Senior member, INFORMS member, INCOSE member, Committee member of Chinese Association of Automation, MARQUIS WHO'S WHO in the world 2007, General Chair of IEEE SOLI 2011, SOLI 2012, and SOLI 2013 etc.

Dr. Xiuqin Shang is an assistant researcher in the State Key Laboratory of Management and Control for Complex Systems Automation Institute, Chinese Academy of Sciences. In 2005, she completed her bachelor’s degree from the Industrial Automation Branch of Information and Control Engineering Department in China University of Petroleum. In 2010, she earned her PhD degree of engineering from Zhejiang University, majoring in the Control Science and Control Engineering. Her main research area of interest is in the complex system modeling and optimization, social manufacturing, petrochemical industrial processing modeling and optimization, and so on. She was the chair of Award Committee in 2012 SOLI and 2013 SOLI. She has published about 20 research papers in key journals and conferences.

Dr. Xiaoming Liu works at Beijing Key Lab of Urban Intelligent Traffic Control Tech of North China University of Technology. In 2004, he completed his doctorate degree from Chinese Academy of Sciences, majoring in control theory and control engineering of institute of automation. In recent years, he has presided more than ten projects, such as the State Natural Science Foundation, the National High-tech Research and Development Program (863 Torch Program), National Science and Technology Support Plan Corpus, Science and Technology Plan Projects of Beijing Commission of Science and Technology, Beijing Outstanding Talent Training Projects, etc. He has published more than 40 papers in such publications as China Journal of Highway, Journal of Transportation Systems Engineering and Information Technology, Engineering Science of Journal of Jilin University.

"Sobre este t�tulo" puede pertenecer a otra edici�n de este libro.

Descripci�n de la librer�a

Ver la p�gina web de la librer�a

Informaci�n empresarial del vendedor

Edward Bowditch Ltd
Exstowe, Exton, Exeter, EX3 0PP, United Kingdom

Condiciones de venta y env�o

Condiciones de venta

Legal entity name: Edward Bowditch Ltd
Legal entity form: Limited company
Business correspondence address: Exstowe, Exton, Exeter, EX3 0PP
Company registration number: 04916632
VAT registration: GB834241546
Authorised representative: Mr. E. Bowditch

Derecho al desistimiento

Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona f�sica que act�e con fines ajenos a su actividad comercial, empresarial, oficio o profesi�n.

Informaci�n sobre el derecho de desistimiento

Derecho legal de desistimiento

Tiene derecho a rescindir este contrato en un plazo de 14 d�as sin dar ning�n motivo.

El periodo de desistimiento vencer� a los 14 d�as desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesi�n f�sica del �ltimo bien o del �ltimo lote o pieza.

Para ejercer el derecho de desistimiento, complete de forma electr�nica y env�e una declaraci�n clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a trav�s de un soporte duradero (por ejemplo, por correo electr�nico).

Para cumplir con el plazo de desistimiento, basta con que env�e su comunicaci�n relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.

Efectos del desistimiento

Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de env�o (excepto los gastos adicionales que surjan si elige un tipo de env�o que no sea el tipo de env�o est�ndar m�s econ�mico que ofrecemos).

Podemos hacer una deducci�n del reembolso por la p�rdida de valor de cualquier bien suministrado, si la p�rdida es el resultado de una manipulaci�n innecesaria por su parte.

Efectuaremos el reembolso sin demoras indebidas y, a m�s tardar, 14 d�as despu�s de que se nos informe de su decisi�n de rescindir este contrato.

Efectuaremos el reembolso utilizando el mismo medio de pago que utiliz� para la transacci�n inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrir� en ning�n cargo como resultado de dicho reembolso.

Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.

Deber� devolver los bienes o entregarlos a Revaluation Books, Hounslow, United Kingdom, sin demoras indebidas y, en cualquier caso, en un plazo m�ximo de 14 d�as a partir del d�a en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercanc�a antes de que venza el periodo de 14 d�as. Tendr� que asumir los gastos directos de devoluci�n de los bienes. Usted solo es responsable de la disminuci�n del valor de los bienes como resultado de una manipulaci�n distinta a la necesaria para establecer la naturaleza, las caracter�sticas y el funcionamiento de los bienes.

Excepciones al derecho de desistimiento

El derecho de desistimiento no se aplica a lo siguiente:

La entrega de peri�dicos, diarios o revistas, con la excepci�n de los contratos de suscripci�n; y
El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, acept� que pod�amos empezar a entregarlo y que no podr�a desistir una vez iniciada la entrega.

Condiciones de env�o

Orders usually dispatched within two working days.

Tarifas de env�o de Reino Unido a Estados Unidos de America

Tarifas de env�o de Reino Unido a Estados Unidos de America
Cantidad del pedido	De 7 a 14 d�as h�biles	De 2 a 3 d�as h�biles
Primer art�culo	EUR 14.59	EUR 29.18

Los plazos de entrega los establecen los vendedores y var�an seg�n el transportista y la ubicaci�n. Los pedidos que pasan por la aduana pueden sufrir retrasos y los compradores son responsables de los aranceles o tarifas asociadas. Los vendedores pueden ponerse en contacto con usted en relaci�n con cargos adicionales para cubrir cualquier aumento en los costes de env�o de los art�culos.