Beyond Re-Engineering: How the Process-centred Organization Is Changing Our Work and Our Lives

The second industrial revolution has arrived. The principles, by which work has been organized for more than 200 years, are giving way to a new and different set of ideas. Fuelled by the advances of modern information technology this contemporary revolution is being driven by customer demands within a global economy. Companies, whether large or small, that re-eingineer find themselves arriving at common conclusions about the nature of work for the future. As strategies are rethought it emerges that a new kind of management is required, jobs will become fewer and more complex, and even the language of business needs revising. This book tackles the important question - where is re-engineering taking us? What will happen to the nature of jobs, the role of the manager, and what are the skills and talents required?