The Better Way To Win: Leading In A Time of Crisis
Idioma: inglés
Editorial: Aviva Publishing, New York, 2022
- Tapa blanda
- Nuevo
Librería: Ria Christie Collections, Uxbridge, Reino UnidoRia Christie Collections
Vendedor de IberLibro desde 25 de marzo de 2015
Condición: Nuevo
EUR 25,77
Cantidad disponible: Más de 20 disponibles
Añadir al carritoDescripción del artículo del vendedor
In English.
N° de ref. del artículo ria9781636182506_new
- Título
- The Better Way To Win: Leading In A Time of Crisis
- Autor
- Amato, Mike
- Editorial
- Aviva Publishing, New York
- Año de publicación
- 2022
- Estado
- New
- Encuadernación
- Encuadernación de tapa blanda
- Idioma
- inglés
- ISBN 10
- 163618250X
- ISBN 13
- 9781636182506
- Peso del artículo
- 408 gramos
There has rarely been a time where business leaders are universally managing in crisis. Remote working, the Great Resignation, economic challenges, cost challenges, supply chain issues, and the impact of technological advancements, such as AI create managerial challenges perhaps as never before. And yet, ever-increasing expectations and investor demands must still be met.
The widely accepted belief that a leader’s job is to hit targets and manage their numbers is magnifying the crisis. Paradoxically, it’s this myopic obsession with financial performance that will ultimately damage profitability and end up creating an even greater crisis. Instead, now is the exact time to view the leader’s role in an entirely different light, which is that leader’s are primarily responsible for creating and sustaining an eco-system that encourages and supports over-performance by every individual in the organization, producing results that exceed expectations consistently.
The key insight is that leaders should stop managing the outputs and instead focus on the inputs, the core of which is the corporate culture. The barrier to this being widely accepted is that culture is widely misunderstood and that it is often seen as a softer science with a vague ROI, rather than the powerful engine from which all results are generated. It’s often quoted that one manages what they measure, yet cultural measures are often vague and general in nature.
I discovered this firsthand when faced with a crisis as an executive at one of the UK’s largest banks and discovered the recipe for a powerful transformation from a dysfunctional culture to one of the highest performing banks in the world. Here is what happened.
One Friday evening, as I was preparing to head home after a long day in my new job as an executive at Barclays in London, the phone rang. It was a producer at the BBC who told us that we would be on national TV on Sunday. They had embedded three reporters on our staff in branches and call centers and had video recorded training, meetings, and interviews with their fellow “colleagues” revealing a toxic culture where customer well-being had taken a back seat to hitting financial targets. The show was called Whistleblower, and it gave a clear message that our new management team was not facing just poor management behaviors, but we had a toxic culture that had to be addressed holistically....and in record time.
What resulted was a cultural overhaul for 30,000 employees that became one of the most dramatic turnarounds in UK banking history.
Come on the journey with me and see:
- How the myopic focus on profitability ironically damages profitability
- How to spot the early signs of cultural degradation before crisis strikes
- How the P&L of People and Leadership are the twin keys to unlocking stellar financial performance
- How to structure the creation of an intentional culture serving a common purpose
You will learn how to sustain an intentional culture by streamlining communications to end virtue signaling and connect with your organization on an entirely new, and deeper level. More relevant today than ever before, read along and see that there is, indeed, A Better Way To Win!
“Sinopsis” puede pertenecer a otra edición de este título.
Ria Christie Collections
Uxbridge, Reino Unido
Vendedor de IberLibro desde 25 de marzo de 2015
Tarifas de envío de Reino Unido a Estados Unidos de America
| Artículo | De 6 a 12 días hábiles | De 6 a 12 días hábiles |
|---|---|---|
| Primer artículo | EUR 11,11 | EUR 11,11 |
Métodos de pago
Descripción de la tienda
Hello! Ria Christie Collections is an online venture that was initially set up in 2012 to sell books. We do not have a physical high street store. We are professional online booksellers. We only sell brand new books in perfect condition that we source from various suppliers and the publishers. Primarily, our aim is to provide an excellent service to all our customers. We always work as a team to achieve this. Our other objectives are to: 1. Ensure that all our products reach their destination quickly in a safe and secure manner 2. Answer to all our customer queries within 24 hours 3. Ensure that our customers are happy with their purchases 4. Provide all the items at a competitive price 5. Always listen to our customers Ria Christie Collections is not a registered company. It is a Sole Trader venture. Other key information is shown below: Contact Person Name: Rakesh Luchmun (Mr) Storefront Name: Ria Christie Collections Place of Establishment Address: Suite B; ARUN House; ARUN Building Arundel Road Uxbridge UB8 2RR United Kingdom E-Mail Address: riachristie@hotmail.co.uk VAT Number: GB 160 5650 25 We always work hard and aim to comply with all of Abebooks Policies. If you have any issues, please do not hesitate to write to us whether before or after a purchase. We promise to reply to you promptly and, in any case, within 24 hours. Thank you kindly! Yours sincerely Mr Rakesh Luchmun (Founder) and the Ria Christie Collections Team…
Especialidad
Educational books, Textbooks, Fiction, Non- fictionInformación empresarial del vendedor
Ryefield Investments Limited
175 Pield Heath Road
Uxbridge, Reino Unido UB8 3NL
Condiciones de venta
All Returns and Refund are as per Abebooks policies.
Derecho al desistimiento
Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.
Información sobre el derecho de desistimiento
Derecho legal de desistimiento
Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.
El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.
Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).
Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.
Efectos del desistimiento
Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).
Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.
Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.
Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.
Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.
Deberá devolver los bienes o entregarlos a Ria Christie Collections, Uxbridge, United Kingdom, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.
Excepciones al derecho de desistimiento
El derecho de desistimiento no se aplica a lo siguiente:
- La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
- El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.
Condiciones de envío
Orders usually ship within 2 business days. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. Thank you!