Behind the Mask Adolescents in Hiding
Idioma: inglés
Editorial: iUniverse, 2011
- Tapa blanda
- Nuevo

Librería: PBShop.store US, Wood Dale, IL, Estados Unidos de AmericaPBShop.store US
Vendedor de IberLibro desde 7 de abril de 2005
Condición: Nuevo
EUR 17,75
Cantidad disponible: Más de 20 disponibles
Añadir al carritoDescripción del artículo del vendedor
New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
N° de ref. del artículo L0-9781450283571
- Título
- Behind the Mask Adolescents in Hiding
- Autor
- Rozema, Dennis
- Editorial
- iUniverse
- Año de publicación
- 2011
- Estado
- New
- Encuadernación
- PAP
- Idioma
- inglés
- ISBN 10
- 1450283578
- ISBN 13
- 9781450283571
- Peso del artículo
- 209 gramos
If you’re an adolescent dealing with depression, anxiety, substance abuse, or suicidal thoughts, you know all about living behind a mask. In Behind the Mask, author Dennis Rozema helps you let go of the mask, reveal your true self, and become the person you were born to be.
Using personal examples from his work as a former high school counselor and adolescent therapist, Rozema helps teens (and those trying to help teens) understand the issues troubled youths face. Behind the Mask examines the following:
- • Three of the masks teens wear
- • The despair that lies behind the mask
- • Emotions and behaviors that fuel that despair
- • The relationship of the mask to addictions
- • The importance of love and trust, and how they can lead to recovery
- • Steps to make recovery possible
Behind the Mask shares the personal experiences of adolescents and offers quotes from real journals to illustrate how teenagers minds’ work. It provides information for young people to throw off their masks and live happier, more fulfilling lives.
“Sinopsis” puede pertenecer a otra edición de este título.
Fragmento. © Reproducción autorizada. Todos los derechos reservados.
Behind THE MASK
Adolescents in HidingBy Dennis RozemaiUniverse, Inc.
Copyright © 2011 Dennis RozemaAll right reserved.
ISBN: 978-1-4502-8357-1
Contents
Preface......................................................................................................xiAcknowledgments..............................................................................................xviiHurt Where It All Started...................................................................................3Anger Lies between Hurt and Depression......................................................................6Depression Spiraling Down...................................................................................13Alcohol and Drug Use It Feels Right for a While, But It Only Makes Everything Worse.........................22Fear Formed in the Past, Living in the Present..............................................................31The Loss of Love Perception Is More Important than Reality..................................................37Choosing Life Instead of Choosing Death.....................................................................40Confusion Starting Recovery.................................................................................49Trust It's Their First Step.................................................................................54Awareness Learning To Think a New Way.......................................................................57Letting Go of the Mask With Love and Forgiveness, There Is a Light That Erases the Mask.....................60Recovery It Is a New Beginning, Not the End.................................................................64Afterword....................................................................................................73Discussion Guide For Behind The Mask.........................................................................79
Chapter One
HURT Where It All Started"It hurts so much when all you want is someone to care that you're crying hysterically, helplessly, that your life is a mess, and they don't. All I want is someone to care."
The mask didn't just show up one day. It grew over time. It may have developed over a short time, or it may have taken years, but it started growing in the past. And it usually started because of some kind of hurt that was experienced. There are a lot of ways to be hurt, but if the adolescent doesn't deal with that hurt, the result is the same. She ends up with pain so deep that it makes her want to hide. Hiding seems necessary at the time, and the best way to hide and still appear to be okay is to hide her hurt behind a mask.
When someone is hurt, is in pain, or has experienced trauma, she eventually feels anger. The anger is there because she has not expressed the pain. When you just think about it on a small scale, it becomes obvious how this works. If someone has his new bike stolen when he is five, he cries. He may even get angry. But if he never cries and holds it all in, his anger would eventually grow. As more hurt happens, which it does for all of us, he learns to just keep hiding it. As he grows older and deals with larger hurts, he has to either let it go or form the mask that hides it. The larger the hurt, the more important it seems to hide it.
Many people experience trauma in their lives. If someone has learned to hide his feelings, it is because the trauma he experienced becomes something important to hide. I have known kids who have completely fallen apart because their girlfriend or boyfriend of two weeks broke up with them. At other times, I have known kids who have suffered through unimaginable difficulties and had the skills to deal with it well. It is not the people on the outside of an event that determine it was traumatic; it is the person who experiences it that makes that determination.
Trauma and other hurt come in a lot of forms, and it builds on itself. Experiencing a painful event causes pain. Thinking in negative ways about the event and its pain leads to feeling anger. The troubled adolescent can hide the anger and hurt or act it out. Acting out the anger inappropriately causes more negative events, which cause more pain, and on and on it goes. Hiding the hurt leads to the cheerful or neutral mask. Acting the anger out creates the angry, defiant mask. How the adolescent thinks about and perceives events is the key to understanding and learning to let go of the mask. I will talk a lot about thinking later in the book. Some examples of trauma, hurt, and pain and the thinking that goes with them are quoted below.
"I've kissed two cousins and have slept with my brother. I was between 8 and 10 years old. Gosh, I've been waiting to say that out loud for so so so long. One time, we made a tent under the ping-pong table, and another time, we did it in one of our box forts. Wow. The more I write, the angrier I get. Who teaches this shit?" "Everything good is so temporary, and all the shit, the bad stuff, is permanent. It hurts so much when all you want is someone to care that you're crying hysterically, helplessly, that your life is a mess, and they don't. All I want is someone to care." "I can't stop thinking about her. I have to accept that she is no longer here, but I can't. I can't let her go. The more I think, the harder it gets, but I can't stop. What's wrong with me? Everyone else seems okay, and here I am all fucked up. The only relief is when I'm high." "He asked the right questions today. I can't tell him. I hate to lie. He has been so good to me, but if he knew what happened, what would he think of me then?"
Hurt needs to be expressed. When it is expressed through inappropriate anger, it leads to more hurt. Expressing anger in constructive ways allows the anger to dissipate, but it may not allow someone to understand and express the hurt. Being willing and able to actually talk about and experience the hurt gives that person the ability to actually let the hurt go. I understand it is not an easy task, but with the proper help from family and friends, it does happen. When family and friends are not enough, it is time to seek more professional help. Without that help, hurt and anger spiral downward until the person is depressed.
ANGER Lies between Hurt and Depression "The angry me is very much awake. I'm starting to listen to what it is saying to me too. I think the angry part of me is right: I should self-destruct."
Anger and Violence
Hurt may be what lies behind the anger, but it is often anger that people see. Anger can be kept behind the mask, or it can be the mask that hides the hurt. When the anger gets expressed, it usually causes more hurt due to the consequences of angry behavior. This cycle of hurt causing anger and anger causing hurt builds until the person loses the ability to think calmly enough to make any kind of positive change.
"There must be a very angry person on the inside of me that wants to release its fury but doesn't want to hurt someone else so it attacks itself, which is me. The problem is that I don't know how to calm this angry person down. I don't know how to get in touch with that person. And I have to find out soon before it manages to self-destruct."
This is one of the quotes that helped me realize how much the person behind the mask could help others understand what it is like to live that life. Obviously, this is a very angry person, but at the same time, I know she was a very intelligent and compassionate young lady. How frustrating it must have been for her to feel such rage and not know how to deal with it, to want relief but not to want to harm herself or anyone else. So many times, I have seen how frightened kids are when they don't know what they might be capable of doing. They can actually see themselves in the horrible stories they see on the news. I have been told more than once how scary it is that they can understand how school shootings could happen.
Some of those kids are just angry, violent individuals who are not wearing a mask at all. They are wired differently. The angry, violent person people see on the outside is no different from the sociopath who lives on the inside. The adolescents I am talking about in this book—the ones wearing a mask—look like sociopaths, but they are wired the same way any of us are. When they perceive having been attacked or hurt, they strike back. As adolescents without fully developed brains and usually little parenting to help them, they don't know how to constructively act their feelings out.
"I don't care. I hate them all. They don't care about me. Why should I give a shit about them? I wish they were all dead. I could kill them all!!! If you put a gun in my hand, I swear I would do it."
It can be hard to know the difference between, whether an angry adolescent is depressed, or is acting out more as a sociopath. How often have we found out after a violent incident that the person who committed the violence was known to be depressed and either was in or had been in therapy? It is easy to look at that from the outside and think that someone didn't know what she was doing. "Why was that kid allowed to be free if they knew what he was capable of?" It is not my place to get into a debate about the right and wrong of any of those situations. However, I will say that I know it is a very fine line. It's very difficult to know when someone will actually act out. As with the suicidal adolescent, it is important to listen carefully. When a loved one has reason to be concerned, he should ask for help. Even professionals ask other professionals for their opinions in these kinds of situations. The loved one shouldn't take on himself all the responsibility for these potentially dangerous kids. Whether they threaten suicide or violence, no one wants to end up feeling responsible for what could potentially happen.
I often encourage clients to write: about their anger or other feelings, about what was happening when they felt those feelings, and about how they acted out their feelings. You're reading some of that writing as you go through this book. When someone starts getting specific in their writings by naming people they want to hurt or by describing in detail what they want to do, they are crossing a line that needs to be addressed—just like when the suicidal person has a plan and knows when, where, and how he will kill himself. Loved ones need to react. Kids need to make sure someone—an adult they trust—knows what is going on. Adults need to make sure a professional knows what is going on. Then a proper evaluation can be made to determine how serious the situation is and what the appropriate response should be. Taking advantage of your school's counseling department can be a good place to start letting someone know what is going on and what your concerns are.
Some kids can write some pretty scary things.
"So don't be surprised when I hit your kids with my fist. What's a conscience? I don't even know what the fuck that is. I'll kill you and chop you up into little bits."
When what the troubled adolescent has written scares himself, as it usually does when he reads it over, he should ask for help.
"Am I normal? I can't believe the fucked up shit I write. Obviously, I need help."
Statistically, this kind of violence rarely happens. But it does happen. This points out again why it is so important to listen and understand what is behind the troubled adolescent's mask. When the adolescent is understood, people can help themselves or others let go of the mask and learn to trust and love again.
Taking Anger Out on Themselves
Anger comes from being hurt. The anger that leads to shootings is often related to hurt from being bullied. The victim of the bullying has a person, or people, or place to direct their anger toward. The anger other depressed kids feel is no different, except it usually comes from the past. They know it is not fair to take it out on others. Sometimes they believe their only alternative is to take it out on themselves.
"As for me, I'm depressed, I'm drunk all the time, and most of all, I'm going nowhere but down quick. I have no one to blame but myself."
In the last several years, cutting has become a more and more common way to express these angry emotions. Some think this behavior is a suicide attempt. Most often, that is not the case at all. Cutting is usually an expression of emotion. The adolescent believes that those emotions cannot be let out in any other way. Although not the only emotion, anger is a common source of this urge to cut.
"I just ripped open my arm again. I did not use a knife to cut it; I just ripped off the scab. It's bloody. I hate to be this, but I am so pissed off, and there is a definite part of me that would love to take a knife and rip the hell out of my arm."
It may be hard to understand, but often, cutting is seen by the cutter as a positive thing. It releases emotion, and the pain actually feels good.
"I feel very much like cutting my arm again. I really am sick, that doesn't seem like a 'normal' person. Why would I enjoy hurting myself? I hate it, but I like how it makes me feel. I really am fucked up."
When cutting does not make things better, which it never will, something different has to happen. That angry person has to find a way out. One way to stop feeling anger is to stop feeling at all: make that final decision and end a life that seems to be only painful.
"The angry person is very awake inside of me. It makes me feel like tossing it all away. I mean, like, make a real and true attempt—and I would succeed if I tried. I can't get it out by speaking. It only seems to come out when I take a knife to myself. Maybe that would be better. I don't know. I feel so fucked up, I can barely stand it." "The angry part of me keeps trying to persuade me to do it. Maybe I will. Maybe I won't."
A better solution for dealing with all this anger is to better understand the hurt that causes it and then let it out in a safer and more constructive way.
Cutting and other forms of self-destructive behavior seem to help in the short-term, but in the long-term, these behaviors only make everything worse. Other behaviors such as punching pillows, pounding on beds, or punching bags offer less destructive ways of being angry. Even just talking and crying will help release the hurt beneath the anger and make the child feel better without the added pain and guilt.
"I talked about _____ today. Don't know why. But it just got around to that, because every time I get depressed, everything comes back to _____, and that's what I've been thinking about. I guess, deep down, that's a big part of my problem." "I find myself feeling more up than I have been for a while. I think because I acknowledge my anger. I think the more I let out, the happier I will feel if I let it out constructively."
Anger Wears People Down and Leads to Numbness
Often people who are so angry and depressed feel worn down. It takes a tremendous amount of energy to be so angry and keep holding it in. Most depressed people will describe themselves as tired all the time. Instead of facing life, they would rather just sleep. They may try to wear their masks of normalcy or happiness, but they can't hide their exhaustion.
"I couldn't go to school again today. I just can't get up. I told my mom that I felt sick, but I think she is catching on. I can't go on like this. Someone is going to figure me out, and I can't let that happen."
Sometimes that worn down feeling becomes so overwhelming that all that is left is numbness.
"I'm going numb, or at least I'd like to think so, because nobody's body can feel this pain like I do."
I hope you can see the relationship between the pain, the anger, and the numbness. The pain and the anger build on each other and lead to numbness. The more pain he feels, the angrier he feels. When he inappropriately expresses his anger, he causes himself more pain. That self-inflected pain comes from the internal and external consequences of his actions. That just leads to more anger. Eventually, some people have to feel numb to stop that cycle from continuing. Numbness is just another form of the mask that is trying to protect him from himself. Numbness can be brought on by the adolescent's own mind, or it can be brought on through external means, like using alcohol and drugs to feel numb. Alcohol and drug use will be talked about in more detail later.
At the core of all that anger is actually the pain and hurt from the past. To effectively deal with the anger, he has to actually deal with the hurt that causes it. He certainly needs to learn how to constructively express anger. But to let the anger go, he has to understand its origins and let go of the hurt that caused it. For most people, that is a lot harder than it sounds. Being angry seems to work just fine—that is, until the consequences mount up. When someone finally wants to deal with that angry person, he finds himself having to deal with the hurt person behind it.
DEPRESSION Spiraling Down
"If I keep this up, I am going to end up living on the street with nothing."
Think about the times you have been hurt. You most likely cried or got angry or both. If you were to hold it in, because you had learned at a younger age not to deal with those feelings, the feelings wouldn't go away. They would just stay inside and build up. As other hurtful things happened, emotions would build up more.
When someone holds in a lot of pain, anger, and fear, he almost has to become depressed. It's the holding in and building up of such negative feelings that create the need for a mask. That mask keeps others from knowing and keeps the person behind the mask from having to deal with the feelings. The energy to maintain that mask drains him and leads into depression. Feeling depressed is not pleasant. I guess that's kind of obvious, but ask anyone who is even moderately depressed, and she will tell you how much she hates it and how much it takes out of her life.
"I hate this. I go round and round and never really get better. I can't stand feeling like this. It is no wonder I want to die." "Just everything really sucks so much! And I don't even have any more tears." "Shit, I already feel dead, but I'm alive. I want to weep, but I can't cry."
(Continues...)
Excerpted from Behind THE MASKby Dennis Rozema Copyright © 2011 by Dennis Rozema. Excerpted by permission of iUniverse, Inc.. All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.
“Acerca de” puede pertenecer a otra edición de este título.
PBShop.store US
Wood Dale, IL, Estados Unidos de America
Vendedor de IberLibro desde 7 de abril de 2005
Tarifas de envío en Estados Unidos de America
| Artículo | De 7 a 14 días hábiles | De 7 a 14 días hábiles |
|---|---|---|
| Primer artículo | EUR 0,00 | EUR 0,00 |
Métodos de pago
Descripción de la tienda
We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…
Especialidad
Hardbacks, PaperbacksInformación empresarial del vendedor
Pbshop.co.uk Ltd
Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, Reino Unido GL7 4BX
Condiciones de venta
Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.
Returns requested beyond this time will not be authorised.
Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.
Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.
Our Customer Care Team can be contacted via emailing paperback-us@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT weekdays and 9:00am till 1:00pm GMT on Saturdays.
Derecho al desistimiento
Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.
Información sobre el derecho de desistimiento
Derecho legal de desistimiento
Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.
El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.
Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).
Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.
Efectos del desistimiento
Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).
Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.
Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.
Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.
Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.
Deberá devolver los bienes o entregarlos a PBShop.store US, Springfield Gardens, New York, U.S.A., +44 1285 712917, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.
Excepciones al derecho de desistimiento
El derecho de desistimiento no se aplica a lo siguiente:
- La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
- El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.
Condiciones de envío
Books are shipped from our US or UK warehouses. Delivery estimates allow for delivery from either location.
Privacidad y seguridad
PRIVACY POLICY
We are committed to protecting the privacy and security of personal data. This policy tells you how we will collect and use your personal data, and what you should expect in respect of the personal information about you that we have collected.
We are PBShop.co.uk Limited (registered in England & Wales with Company No: 9366362). Our registered office is at Swatton Barn, Badbury, Swindon, SN4 0EU, United Kingdom.
The person with responsibility for our data protection compliance is the Managing Director and they can be contacted via email at help@pbshop.store.
We are the data controller of the personal data that we keep and use, and we are therefore responsible for making sure that our systems, processes and people comply with the relevant data protection laws in respect of that personal data.
We will act in respect of personal data to comply with the six principles of the General Data Protection Regulation (“GDPR”), which are:
Lawfulness, fairness and transparency;
Purpose limitation;
Data minimisation;
Accuracy;
Storage limitation;
Integrity and confidentiality.
You have rights in respect of how your personal data can be processed; these include the right to request:
a copy of your personal data;
that inaccurate data is rectified; and
that your personal data is, in certain circumstances, erased or restricted.
You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website (www.ico.org.uk). This website also has useful information on your rights and our obligations. However, please raise any concerns or issues with us first so that we may deal with this as quickly as possible for you.
COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
We collect and process data for the following reasons:
personal data collected and created in relation to our selling books and other items; and
personal data relating to our people (which means those people working for our company, or providing services to us, or potentially working or providing services to us, including employees, consultants, temporary or casual workers and contractors).
All of our people are required to abide by our Privacy Policy when handling personal data, and are provided with appropriate data protection training. Any breach of data protection will be taken seriously, and may result in disciplinary action.
Selling books and other items
COLLECTION:
We will collect personal information which may include names, addresses and other information for our customers. This will be done for the management of the commercial relationship with our customers.
We may collect this personal data from you directly, and also from third parties, including publicly available third party sources. Additional personal data will be collected as it is created by or supplied to us in the course of anything we do for you.
USE:
We will use the personal data in the course of making sales and to comply with requirements that we are required to undertake.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
in performance of a contract (the agreement to sell books and other items); and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be far less common:
where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
DISCLOSURE:
We may share personal data with third parties as is necessary in the sale of books and other items, including to third party providers who deliver services to support the operation of our company.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.
RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. Normally, our retention period for personal data collected for this purpose is a minimum of 6 years after the end of the period that we are selling books and other items.
Our people
COLLECTION:
We will collect names, addresses, contact details, education and employment history, identity and other background checks (which may include appropriate criminal and financial checks and confirmation of the right to work in the UK), marital status and information on next of kin and dependents, financial information (such as bank details and NI numbers), date of birth, gender, a copy of your passport and driving licence, performance information and compensation history, recruitment information (including references), salary, benefits, pension and annual leave information, disciplinary and grievance information, photographs, information about your use of our information and communications systems and CCTV footage or other information obtained through electronic means.
We may collect and use special categories of personal data as required in the carrying out of obligations and exercising specific rights of us or the data subject in the field of employment. This may include information relating to matters such as health, racial origin, religious belief and offences or alleged offences.
Personal data may be collected from you during the selection process (for example via your application form and CV) and during your employment (including holiday forms, expense claims, performance reviews, any disciplinary or grievance processes), or from third parties, including referees, health service providers, background check providers.
USE:
Personal data of our people will be used for HR administration and management, both in respect of the selection of people to work for us (including suitability, eligibility and/or fitness to work), and those who do work for us, to include learning and development, disciplinary and security (of people, offices and data) requirements, providing and liaising with benefits providers, business management and planning (including accounting and auditing), paying you and dealing with tax and NI deductions, assessing and deciding on salary reviews and compensation, conducting performance reviews and managing performance, dealing with legal disputes involving you or others, preventing fraud, monitoring your use of our information and communications systems, ensuring compliance with our policies, and equal opportunities monitoring.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
In performance of a contract with you; and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be less common:
where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.
In respect of special categories of personal data, we may process this in the following circumstances:
in limited circumstances with your explicit written consent; and/or
where we need to carry out our legal obligations and in line with our policies; and/or
where it is needed in the public interest (such as for equal opportunities monitoring or in relation to our occupational pension scheme), and in line with our policies; and/or
where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards.
Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your (or someone else’s) interests and you are not capable of giving your consent, or where you have already made the information public. We may also process such information about our people (or former people) in the course of our legitimate business activities with the appropriate safeguards.
The special categories of personal data may be used in the following ways:
in relation to leaves of absence, to comply with employment and other laws;
in relation to your physical or mental health, or disability status, to ensure your health and safety in the workplace and to assess your fitness to work, to monitor, manage and administer benefits and absences;
in relation to your race, national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.
DISCLOSURE:
Personal data may be transferred to service providers who support the operation of our business (such as payroll service providers), to other third parties reasonably necessary in the conduct of our business (including insurers, professional advisors, regulators). These third parties may be acting as processor, or controller of personal data in their own right.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.
RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. We will normally keep personal data of applicants who we do not employ for six months after we receive it.
We will keep personal data of employees throughout your employment and normally for a minimum of six years after your employment ends.
Changes to your personal data
It is very important that the personal information that we hold about you is accurate and current. Please tell us if your personal information changes during your relationship with us.
Data Security
We have put in place measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those of our people and other third parties who have a business need to know. They will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place procedures to deal with any suspected data security breach and will notify you and the ICO of a suspected breach where we are legally required to do so.
Where we store your personal data
We principally store data, both electronically and on file, at our office.
Personal data may be transferred outside of the EEA by processors acting on our behalf. For transfers to countries not considered adequate by the EC, we will ensure that personal data is adequately protected, as required by the GDPR. This would include by use of the Standard Contractual Clauses adopted by the EC to protect personal data.
Your rights
Under certain circumstances, you have the right by law to request:
access to your personal data. This enables you to ask to receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
correction of the personal data that we hold about you.
erasure of your personal data.
object to processing of your personal data where we are relying on our legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
restriction of processing of your personal data.
transfer of your personal data to another party.
Links from our website
Our website may, from time to time, contain links to and from the websites of third parties that we permit to make such links. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We recommend that you check these policies before you submit any personal data to these websites.
CHANGES TO THIS PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on our website, so please ensure that you are viewing the correct version.
Please contact us if you have any questions, comments or requests regarding this Privacy Policy.
Last amended May 2021.