The Come Back Effect: How Hospitality Can Compel Your Church's Guests to Return
Jason Young; Malm, Jonathan
ISBN 10: 0801075785 ISBN 13: 9780801075780
Editorial: Baker Books, 2018
Usado
Encuadernación de tapa blanda
Librería:
Blue Vase Books, Interlochen, MI, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Vendedor de AbeBooks desde 22 de mayo de 2017
Este artículo en concreto ya no está disponible.
Descripción
Descripción:
The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials. N° de ref. del artículo 31UI5600DMDG_ns
Sinopsis:
The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence--stirring worship time, inspiring sermons, a good coffee blend in the foyer--what our guests really want when they come to our churches is to feel welcome, comfortable, and understood.
Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.
Acerca del autor:
Jason Young is a hospitality, leadership, and emotional intelligence coach and communicator. He is director of guest experience at Buckhead Church and North Point Ministries, a nationally known network of churches with 36,000 people in average weekly attendance. He has also worked with numerous organizations, including Ford Motor Company, Life.Church, and Chick-fil-A. Jason has written for numerous publications and enjoys posting helpful content at jasonyounglive.com. He lives in Atlanta, Georgia.
Jonathan Malm runs SundaySocial.tv and ChurchStageDesignIdeas.com, reaching more than 70,000 church leaders each month. He has begun multiple businesses and consults with churches regularly on guest services and creative expression. Jonathan had the privilege of directing Echo Conference in 2013, a church conference with over 1,000 attendees. He lives in San Antonio, Texas.
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Detalles bibliográficos
Título: The Come Back Effect: How Hospitality Can ...
Editorial: Baker Books
Año de publicación: 2018
Encuadernación: Encuadernación de tapa blanda
Condición: good