The Art of Organisational Problem-Solving: How to Think About What We Are Doing in Management

"... this is a book about use of method, and not a book of methods; the author leads readers through a series of 'typical' stages in method usage, encouraging the reader to reflect upon both the what and why of their own practice. It is in this area that the book may add the most value..." - Dr. Keith Horton, Napier University"