Advances in Enterprise Information Systems II : Proceedings of the Fifth International Conference on Research and Practical Issues of Enterprise Information Systems Confenis 2011, Aalborg, Denmark, October 16-18, 2011

For many years now Enterprise Information Systems have been critical in helping businesses successfully navigate the global market. The development that started with design and implementation of integrated systems has evolved to incorporate a multitude of perspectives and ideas. The Enterprise Information Systems functionality extends from principally an ERP (Enterprise Resource Planning) system to a portfolio of standard systems including CRM (Customer Relationship Management) systems and SCM (Supply Chain Management) systems.

Advances in Enterprise Information Systems II is divided into seven thematic sections, each exploring a distinct topic. In “Concepts in Enterprise Information Systems” the authors present new concepts and ideas for the field. “Cases in Enterprise Information Systems” introduces studies of enterprise information systems in an organizational context. “Business Process Management” is one of the major themes within enterprise information systems and “Designing Enterprise Information Systems” discusses new approaches to the design of processes and system and also deals with how design can be taken as a specific perspective. “Enterprise Information Systems in various domains” features generic studies that contribute to advancing the practical knowledge of the field as well as towards “Global issues of Enterprise Information Systems”. Finally, in “Emerging Topics in Enterprise Information Systems”, new technologies and ideas are explored. Cloud computing in particular seems to be setting the agenda for future research in enterprise information systems. The book will be invaluable to academics and professionals interested in recent developments in the field of enterprise information systems.