The QOS Field Guide: Guidance, examples, tools, methods, and exercises for using Quality as an Organizational Strategy to build a system of improvement - Tapa blanda

Libro 2 de 2: Quality as an Organizational Strategy

Norman, Clifford L.; Provost, Lloyd P.; Williams, David M.

 
9798990466142: The QOS Field Guide: Guidance, examples, tools, methods, and exercises for using Quality as an Organizational Strategy to build a system of improvement

Sinopsis

From the authors of The Improvement Guide, The Health Care Data Guide, Quality Improvement Through Planned Experimentation, and Transforming Health Care Leadership.

  • More detail into the theory and evidence-base of QOS
  • Examples from organizations in various sectors
  • Tools and methods to support the five activities for leaders
  • Exercises to practice and apply the methods in your organization
  • Detailed QOS assessment of progress
  • Expanded descriptions of the milestones of the QOS Journey

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