Artículos relacionados a Always On: Seamless Support Around the Clock
Sinopsis
A handy guide for IT Service Desk Analysts, Managers, and infra leaders who are part of IT support service. This book contains building blocks, and detailed steps to build and manage a strong service desk team for exceptional customer service. Emphasis on continuous learning through regular training, knowledge sharing, and focusing on motivation and well-being of the employees with real-time scenarios on various processes.
Salient Features:
Service Desk Fundamentals
Processes (Incident Management, Problem Management, Access Management and Request fulfillment)
Service Desk Metrics and KPIs
Setting Up and Managing the service desk team
Processes and best practices
Continuous Improvement and Learning
Challenges and effective management
Case studies
"Sinopsis" puede pertenecer a otra edición de este libro.
Comprar nuevo
Ver este artículo
EUR 17,72
GRATIS gastos de envío en Estados Unidos de America
Destinos, gastos y plazos de envíoResultados de la búsqueda para Always On: Seamless Support Around the Clock
Imagen de archivo
Always On: Seamless Support Around the Clock
Librería: California Books, Miami, FL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: New. Nº de ref. del artículo: I-9798895448236
Cantidad disponible: Más de 20 disponibles
Imagen de archivo
Always On
Impresión bajo demandaLibrería: PBShop.store US, Wood Dale, IL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
PAP. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Nº de ref. del artículo: L0-9798895448236
Cantidad disponible: Más de 20 disponibles
Imagen de archivo
Always On (Paperback)
Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: new. Paperback. A handy guide for IT Service Desk Analysts, Managers, and infra leaders who are part of IT support service. This book contains building blocks, and detailed steps to build and manage a strong service desk team for exceptional customer service. Emphasis on continuous learning through regular training, knowledge sharing, and focusing on motivation and well-being of the employees with real-time scenarios on various processes.Salient Features: Service Desk FundamentalsProcesses (Incident Management, Problem Management, Access Management and Request fulfillment)Service Desk Metrics and KPIsSetting Up and Managing the service desk teamProcesses and best practicesContinuous Improvement and LearningChallenges and effective managementCase studies Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Nº de ref. del artículo: 9798895448236
Cantidad disponible: 1 disponibles
Imagen de archivo
Always On
Impresión bajo demandaLibrería: PBShop.store UK, Fairford, GLOS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
PAP. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Nº de ref. del artículo: L0-9798895448236
Gastos de envío:
EUR 4,76
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío
Cantidad disponible: Más de 20 disponibles
Imagen de archivo
Always On: Seamless Support Around the Clock
Librería: Ria Christie Collections, Uxbridge, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: New. In. Nº de ref. del artículo: ria9798895448236_new
Gastos de envío:
EUR 13,72
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío
Cantidad disponible: Más de 20 disponibles
Imagen de archivo
Always On (Paperback)
Librería: AussieBookSeller, Truganina, VIC, Australia
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: new. Paperback. A handy guide for IT Service Desk Analysts, Managers, and infra leaders who are part of IT support service. This book contains building blocks, and detailed steps to build and manage a strong service desk team for exceptional customer service. Emphasis on continuous learning through regular training, knowledge sharing, and focusing on motivation and well-being of the employees with real-time scenarios on various processes.Salient Features: Service Desk FundamentalsProcesses (Incident Management, Problem Management, Access Management and Request fulfillment)Service Desk Metrics and KPIsSetting Up and Managing the service desk teamProcesses and best practicesContinuous Improvement and LearningChallenges and effective managementCase studies Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. Nº de ref. del artículo: 9798895448236
Gastos de envío:
EUR 31,83
De Australia a Estados Unidos de America
Destinos, gastos y plazos de envío
Cantidad disponible: 1 disponibles
Imagen de archivo
Always On (Paperback)
Librería: CitiRetail, Stevenage, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: new. Paperback. A handy guide for IT Service Desk Analysts, Managers, and infra leaders who are part of IT support service. This book contains building blocks, and detailed steps to build and manage a strong service desk team for exceptional customer service. Emphasis on continuous learning through regular training, knowledge sharing, and focusing on motivation and well-being of the employees with real-time scenarios on various processes.Salient Features: Service Desk FundamentalsProcesses (Incident Management, Problem Management, Access Management and Request fulfillment)Service Desk Metrics and KPIsSetting Up and Managing the service desk teamProcesses and best practicesContinuous Improvement and LearningChallenges and effective managementCase studies Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Nº de ref. del artículo: 9798895448236
Gastos de envío:
EUR 42,36
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío
Cantidad disponible: 1 disponibles
Imagen del vendedor
Always On : Seamless Support Around the Clock
Librería: AHA-BUCH GmbH, Einbeck, Alemania
Calificación del vendedor: 5 de 5 estrellas
Taschenbuch. Condición: Neu. Neuware - A handy guide for IT Service Desk Analysts, Managers, and infra leaders who are part of IT support service. This book contains building blocks, and detailed steps to build and manage a strong service desk team for exceptional customer service. Emphasis on continuous learning through regular training, knowledge sharing, and focusing on motivation and well-being of the employees with real-time scenarios on various processes. Nº de ref. del artículo: 9798895448236
Gastos de envío:
EUR 61,70
De Alemania a Estados Unidos de America
Destinos, gastos y plazos de envío
Cantidad disponible: 2 disponibles