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The Theory of Customer Service Excellence: A Journey to the pub - Tapa blanda

Pease, Steven

 
9798858053286: The Theory of Customer Service Excellence: A Journey to the pub
Tapa blanda
ISBN 13: 9798858053286
Editorial: Independently published, 2023

Sinopsis

"The Theory of Customer Service Excellence" is a heartfelt journey into the quintessential British pub experience.

In this book, the reader is led through the many layers of what it means to provide truly excellent customer service in the world of hospitality. With warmth, the author highlights the dedication of bartenders, servers, and chefs who turn a simple pub visit into an unforgettable experience.

It is here that the importance of crafting diverse and enticing menus that pay homage to local flavours, combined with a well-curated drink selection, is celebrated. Yet, at its core, this book is a tribute to the power of genuine human connections in creating a welcoming atmosphere.

Written in a journalistic style, it offers a glimpse into the bustling pub scene, the importance of ambience, connections and service. This is more than just a guide to hospitality; it is a celebration of the people who make us feel at home, valued, and part of a community.

So, raise a glass to the heroes of hospitality and immerse yourself in the world of British pubs where excellent customer service is a way of life. Cheers!

"Sinopsis" puede pertenecer a otra edición de este libro.

Editorial
Independently published
Año de publicación
2023
Idioma
Inglés
ISBN 13 
9798858053286
Encuadernación
Tapa blanda
Número de páginas
56
Contacto del fabricante
Manufactured by Amazon on behalf of the author
https://www.amazon.es/hz/contact-us

c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy
Luxembourg
L-1855
Luxemburgo