Serious Service: A Customer Service book for blue collared service businesses - Tapa blanda

Sinopsis

Are you tired of searching for the right book on how to better your customer's experience with your business?Do the books you come across only seem to cover customer service issues at banks, grocery stores, and other “white collared” workplace settings?Being in the service business my entire life while owning and still owning several service businesses from moving companies, carpet cleaning companies, handyman businesses, and more I have come across the REAL customer service issues that Service Businesses deal with. In this book, I share my experience with the “real” Customers we deal with in the service industry. I will share my methods and ideas to help you hone in on being the 5-Star Service business you know you can be.

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