The Periodic Table of DEX: A visual framework for understanding Digital User Experience - Tapa blanda

Sinopsis

The Periodic Table of DEX is a visual framework for understanding Digital Employee Experience in a clearer, more structured way.

As DEX has grown, so has the confusion around it. It is often reduced to dashboards, sentiment scores, ticket volumes, or isolated technical initiatives. But real digital experience is broader than any one metric, tool, or team. It is shaped by the many elements that define how people actually experience technology at work.

This book gives that complexity a structure.

Using the metaphor of a periodic table, Tim McCormack organizes the field of DEX into a visual model that helps readers understand its core elements, families, compounds, reactions, and maturity paths. The result is more than a glossary. It is a practical framework for seeing how digital experience is observed, interpreted, acted on, and improved across the modern workplace.

Designed for IT leaders, digital workplace teams, architects, engineers, strategists, and practitioners, The Periodic Table of DEX helps readers:

• understand the foundational elements of digital employee experience
• see how capabilities relate, compound, and evolve
• identify gaps in maturity and weak points in the environment
• connect DEX work to business outcomes and operating models
• move from fragmented activity to more intentional action

Part visual guide, part reference, and part strategic model, this book is built for people who want to think more clearly about the workday and improve it with greater precision.

If you work in endpoint management, EUC, workplace engineering, service management, IT strategy, or DEX, this book offers a new way to map the field and put that understanding to work.

"Sinopsis" puede pertenecer a otra edición de este libro.