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The Automotive BDC Playbook: A Practical Guide to Better Appointments and Dealer Growth - Tapa blanda
Sinopsis
The Automotive BDC Playbook shows dealership leaders and BDC managers how to build that system from the ground up. Drawing on practical lessons around appointment setting, customer communication, CRM workflows, coaching, KPIs, and continuous improvement, this book turns the BDC into a real growth engine.
Inside this book, readers will learn how to:
Build an appointment process that increases trust, improves show rates, and supports sales growth.
Handle leads with more speed, structure, and relevance.
Train teams to communicate clearly, manage objections, and create stronger customer experiences.
Use CRM systems, automation, dashboards, and data without making the process harder than it needs to be.
Coach teams through practical scorecards, reviews, and continuous improvement methods.
Prepare for the future of automotive retail, including AI, predictive analytics, digital retail, and omnichannel customer expectations.
Whether the goal is higher appointment quality, better operational consistency, or a more modern leadership approach, this book provides a practical framework that can be applied immediately inside the dealership.
"Sinopsis" puede pertenecer a otra edición de este libro.
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The Automotive BDC Playbook: A Practical Guide to Better Appointments and Dealer Growth
Impresión bajo demandaLibrería: California Books, Miami, FL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: New. Print on Demand. Nº de ref. del artículo: I-9798199291606
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EUR 25,75
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The Automotive BDC Playbook (Paperback)
Impresión bajo demandaLibrería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: new. Paperback. The Automotive BDC Playbook shows dealership leaders and BDC managers how to build that system from the ground up. Drawing on practical lessons around appointment setting, customer communication, CRM workflows, coaching, KPIs, and continuous improvement, this book turns the BDC into a real growth engine.Inside this book, readers will learn how to: Build an appointment process that increases trust, improves show rates, and supports sales growth.Handle leads with more speed, structure, and relevance.Train teams to communicate clearly, manage objections, and create stronger customer experiences.Use CRM systems, automation, dashboards, and data without making the process harder than it needs to be.Coach teams through practical scorecards, reviews, and continuous improvement methods.Prepare for the future of automotive retail, including AI, predictive analytics, digital retail, and omnichannel customer expectations.Whether the goal is higher appointment quality, better operational consistency, or a more modern leadership approach, this book provides a practical framework that can be applied immediately inside the dealership. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Nº de ref. del artículo: 9798199291606
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EUR 28,67
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The Automotive BDC Playbook (Paperback)
Impresión bajo demandaLibrería: CitiRetail, Stevenage, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: new. Paperback. The Automotive BDC Playbook shows dealership leaders and BDC managers how to build that system from the ground up. Drawing on practical lessons around appointment setting, customer communication, CRM workflows, coaching, KPIs, and continuous improvement, this book turns the BDC into a real growth engine.Inside this book, readers will learn how to: Build an appointment process that increases trust, improves show rates, and supports sales growth.Handle leads with more speed, structure, and relevance.Train teams to communicate clearly, manage objections, and create stronger customer experiences.Use CRM systems, automation, dashboards, and data without making the process harder than it needs to be.Coach teams through practical scorecards, reviews, and continuous improvement methods.Prepare for the future of automotive retail, including AI, predictive analytics, digital retail, and omnichannel customer expectations.Whether the goal is higher appointment quality, better operational consistency, or a more modern leadership approach, this book provides a practical framework that can be applied immediately inside the dealership. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Nº de ref. del artículo: 9798199291606
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EUR 30,46
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The Automotive BDC Playbook : A Practical Guide to Better Appointments and Dealer Growth
Librería: AHA-BUCH GmbH, Einbeck, Alemania
Calificación del vendedor: 5 de 5 estrellas
Taschenbuch. Condición: Neu. Neuware - The Automotive BDC Playbook shows dealership leaders and BDC managers how to build that system from the ground up. Drawing on practical lessons around appointment setting, customer communication, CRM workflows, coaching, KPIs, and continuous improvement, this book turns the BDC into a real growth engine.Inside this book, readers will learn how to: - Build an appointment process that increases trust, improves show rates, and supports sales growth.- Handle leads with more speed, structure, and relevance.- Train teams to communicate clearly, manage objections, and create stronger customer experiences.- Use CRM systems, automation, dashboards, and data without making the process harder than it needs to be.- Coach teams through practical scorecards, reviews, and continuous improvement methods.- Prepare for the future of automotive retail, including AI, predictive analytics, digital retail, and omnichannel customer expectations.Whether the goal is higher appointment quality, better operational consistency, or a more modern leadership approach, this book provides a practical framework that can be applied immediately inside the dealership. Nº de ref. del artículo: 9798199291606
Comprar nuevo
EUR 45,71
Envío por EUR 35,00
Se envía de Alemania a Estados Unidos de America
Se envía de Alemania a Estados Unidos de America
Cantidad disponible: 2 disponibles