AI for Customer Service & Experience Management: Transform Your CS Team With AI: The Complete Playbook for Customer Service Managers: 12 (AI BUSINESS & MANAGEMENT LIBRARY SERIES) - Tapa blanda

AI for Customer Service & Experience Management (Paperback)

Paperback. Condición: new. Paperback. Stop Drowning in Tickets. Start Leading a CS Team That Runs on Autopilot.Your team is working harder than ever - and your customers are still frustrated. Response times creep up, CSAT scores slip, and you're answering escalations at 9 PM again. It's not your team's fault. The system they're in is broken. And hiring more people won't fix it.AI for Customer Service & Experience Management gives customer service managers a complete, step-by-step playbook to transform their operation in 90 days using AI - without replacing their team, without a developer, and without an enterprise budget. Inside, you'll find 60+ ready-to-use AI customer service prompt templates, a week-by-week 90-day roadmap, four industry case studies, and an ROI calculator that turns results into language leadership actually hears.This isn't theory. Every strategy comes with an implementation guide, a real-conversation example, and a "do this today" action step.60+ plug-and-play AI prompt templates - for refunds, complaints, VIP recovery, and moreComplete 90-Day transformation roadmap - Week 0 through executive presentationThe Empathy Engine Framework - AI responses that feel genuinely humanIndustry playbooks - e-commerce, SaaS, banking, and small businessBuilt-in ROI calculator - prove the results to leadershipBacked by verified data from Salesforce, Zendesk, and McKinsey - no invented statistics.You became a CS leader because you care about people. This book gives you the tools to prove it at scale. Grab your copy and reclaim your evenings. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Nº de ref. del artículo: 9798191867540

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