It is often not recognized to what extent design and control of business processes are of central importance the success of an organization. The author defends the position that business processes are the common denominator of the different management disciplines. This is where shared interests emerge and the potential for synergy is enormous.This holistic approach is reflected in the OCEB certifications of the Object Management Group and is optimally supported with BPMN 2.0. At the end of each chapter, you will find a knowledge quiz in the style of the certification exam, so that you can prepare for the exam in an ideal way.
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