Artículos relacionados a Service design based on ITIL V3: a management guide...
Sinopsis
This Management Guide is a concise summary of the IT Service Management - An Introduction. A quick, portable reference tool to the standards used within the Service Management community.
What are the key service management processes? What is the 'lifecycle' approach?
What are the elements of ISO20000? All this and descriptions of other popular frameworks are covered.
English version available: November 2007, Dutch, French, Japanese, Spanish, German available February 2008.
"Sinopsis" puede pertenecer a otra edición de este libro.
De la contraportada
This Management Guide is a concise summary of the IT Service Management - An Introduction. A quick, portable reference tool to the standards used within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? What are the elements of ISO20000? All this and descriptions of other popular frameworks are covered. English version available: November 2007, Dutch, French, Japanese, Spanish, German available February 2008.
De la solapa interior
This Management Guide is a concise summary of the IT Service Management - An Introduction. A quick, portable reference tool to the standards used within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? What are the elements of ISO20000? All this and descriptions of other popular frameworks are covered. English version available: November 2007, Dutch, French, Japanese, Spanish, German available February 2008.
"Sobre este título" puede pertenecer a otra edición de este libro.
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Service Design Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
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Van Haren Publishing, 2008
ISBN 10: 9087531257
ISBN 13: 9789087531256
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Librería: Greenworld Books, Arlington, TX, Estados Unidos de America
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Condición: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Nº de ref. del artículo: GWV.9087531257.VG
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Service Design Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
Publicado por
Van Haren Publishing, 2008
ISBN 10: 9087531257
ISBN 13: 9789087531256
Antiguo o usado
Paperback
Librería: London Bridge Books, London, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. Nº de ref. del artículo: 9087531257-3-28819419
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