Artículos relacionados a Fundamentos de ITIL® V3: Volume 3 (Best Practice Series)
Sinopsis
Book by Tjassing Ruby
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The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Suitable perfectly to those who are familiar with the Version 2 process approach and plan to ITIL V3 upgrade. A systematic approach to the provision of IT services - based on ITIL V3 global best practices Includes official licensed diagrams The separate handling of the ITIL Service Lifecycle and the ITIL processes and functions enables a better understanding of the core values of ITIL version 3 Succinct guide to the complete ITIL V3 Lifecycle process Available in many languages Endorsed by APMG - the Official Exam Accreditor of OGC
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Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL v3 has become the industry classic guide on the topic of ITIL. Over the years this authoritative itSMF guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This version reflects ITIL V3. Written in a concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of IT Service Management based on ITIL V3 has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. This title covers the following: PART 1: THE ITIL SERVICE LIFECYCLE Lifecycle phase: Service strategy Lifecycle phase: Service design Lifecycle phase: Service transition Lifecycle phase: Service operation Lifecycle phase: Continual service improvement PART 2: FUNCTIONS AND PROCESSES Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement ....and much more! Comments on this and previous editions of this title include: Foundations of IT Service Management Based on ITIL V3 is a good meaty clear practical useful book that I am glad to have in my library. And for what you get the price is remarkably cheap. IT Skeptic www.itskeptic.org ITIL v3 is defined in 5 new volumes, whereas the summary from Van Haren is squeezed into a single 320 page text. Of course, you are not going to get the level of detail that you'd have if you purchase all 5 books, but if you want someone to have picked out the "best bits" then consider getting this book. Perhaps the best attribute for the book is that it strips away a lot of the superfluous text that surround some of the new concepts. That in itself is a worthwhile reason to consider getting it. I would have liked to have seen more original diagrams, most of the pictures are taken directly from the original ITIL v3 volumes. There is a full 30 page glossary at the back of the book that is based on the official ITIL v3 Glossary.' Roger Purdie, Quintica, Australia 'Jan van Bon/Ivo van Haren and their team have again delivered a great foundations book - a standard that deserves its place in every ITIL practitioner's library. Hats off!' Gerard Blokdijk, Brisbane, Australia "... no single book have I recommended more highly than this. It consolidates the focus and understanding of the core ITIL books ... in an easy to read and efficient manner. No fuss - no fluff. Without exception it's the one book reference to IT Service Management" "... if you're looking for the best introductory ITIL book on the market, this is absolutely it." "... in my opinion (this book) should be read by all IT professionals." "... this book is among the best I've read this year, and (it is) certainly among the most important books published this year for IT operations and infrastructure professionals."
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- EditorialVan Haren Publishing
- Año de publicación2013
- ISBN 10 9087530609
- ISBN 13 9789087530600
- EncuadernaciónTapa blanda
- IdiomaEspañol
- Número de páginas402
- EditorVan Bon Jan
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EUR 9,00 gastos de envío desde Alemania a Estados Unidos de America
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Fundamentos de la Gestión de Servicios de TI Basada en Itil V3 (Spanish Management)
ISBN 10: 9087530609
ISBN 13: 9789087530600
Antiguo o usado
Librería: medimops, Berlin, Alemania
Calificación del vendedor: 5 de 5 estrellas
Condición: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Nº de ref. del artículo: M09087530609-V
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Foundations of It Service Management Based on Itil: Volume 3
Publicado por
Van Haren Publishing, 2007
ISBN 10: 9087530609
ISBN 13: 9789087530600
Antiguo o usado
Tapa blanda
Librería: Hamelyn, Madrid, España
Calificación del vendedor: 4 de 5 estrellas
Condición: Bueno. : The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Suitable perfectly to those who are familiar with the Version 2 process approach and plan to ITIL V3 upgrade. A systematic approach to the provision of IT services - based on ITIL V3 global best practices Includes official licensed diagrams The separate handling of the ITIL Service Lifecycle and the ITIL processes and functions enables a better understanding of the core values of ITIL version 3 Succinct guide to the complete ITIL V3 Lifecycle process Available in many languages Endorsed by APMG - the Official Exam Accreditor of OGC EAN: 9789087530600 Tipo: Libros Categoría: Economía y empresa|Empresa, estrategia y gestión Título: Foundations of It Service Management Based on Itil: Volume 3 Autor: Jan Van Bon| Arjen de Jong| Axel Kolthof| Mike Pieper| Ruby Tjassing| Annelies van der Veen| Tieneke Verheijen| Van Haren Publishing Idioma: ES Páginas: 350 Formato: Tapa blanda Peso: 835. Nº de ref. del artículo: Happ-2025-01-08-2d86cfeb
Cantidad disponible: 1 disponibles
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Fundamentos de ITIL V3
Publicado por
Van Haren Publishing, 2007
ISBN 10: 9087530609
ISBN 13: 9789087530600
Antiguo o usado
Tapa blanda
Librería: Hamelyn, Madrid, España
Calificación del vendedor: 5 de 5 estrellas
Condición: Muy bueno. : Este libro proporciona una visión completa de ITIL V3, cubriendo todos los ciclos de vida de ITIL y detallando los procesos clave. Es una guía sistemática para la prestación de servicios de TI, basada en las mejores prácticas globales de ITIL V3. Ideal para aquellos familiarizados con el enfoque de procesos de la Versión 2 y que planean actualizar a ITIL V3. Incluye diagramas oficiales y ofrece una comprensión clara de los valores fundamentales de ITIL versión 3. EAN: 9789087530600 Tipo: Libros Categoría: Negocios y Economía Título: Fundamentos de ITIL V3 Autor: Jan Van Bon| Arjen de Jong| Axel Kolthof| Mike Pieper| Ruby Tjassing| Annelies van der Veen| Tieneke Verheijen Editorial: Van Haren Publishing Idioma: es-ES Páginas: 350 Formato: tapa blanda. Nº de ref. del artículo: Happ-2025-02-06-c456a1ce
Cantidad disponible: 1 disponibles
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Fundamentos de la Gestion de Servicios de TI/Foundations of It Service Management Based on Itil V3: Basada en ITIL/Spanish Management: Vol 3
Librería: Revaluation Books, Exeter, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Brand New. 350 pages. Spanish language. 9.50x6.75x0.75 inches. In Stock. Nº de ref. del artículo: zk9087530609
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EUR 11,86
De Reino Unido a Estados Unidos de America
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Cantidad disponible: 1 disponibles