Sinopsis
Modern IT managers are confronted with an overwhelming number of management frameworks, methods and methodologies - making it difficult to see the wood for the trees. In addition many IT service providers believe they can't be taken seriously if they don't also have a proprietary framework to offer - which makes it even more difficult to find your way through the framework forest. This itSMF publication covers the most important frameworks in use, in a neutral and objective way, so that readers can better understand the potential value of each instrument. Each framework is described by a well-known expert in that field, in a structured format, to emphasise the specific characteristics. A consistent approach to each chapter allows easy comparison between the instruments: a description of each framework, the origin/history, where the instrument is used, description and core graphics, approach/how to, relevance to IT management, strengths and weaknesses, cross-references/relationships and links and literature.
"Sinopsis" puede pertenecer a otra edición de este libro.
De la contraportada
An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service managers. Written by well known experts in each field, this new publication focuses on explaining the potential value and characteristics of each of these instruments in a clear and structured manner.
De la solapa interior
An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service managers. Written by well known experts in each field, this new publication focuses on explaining the potential value and characteristics of each of these instruments in a clear and structured manner.
"Sobre este título" puede pertenecer a otra edición de este libro.
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Frameworks for IT Management: An Introduction (ITSM Library)
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Frameworks for It Management: An Introduction
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Van Haren Pub, 2006
ISBN 10: 9077212906
ISBN 13: 9789077212905
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Frameworks for IT Management: An Introduction (ITSM Library)
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Paperback. Condición: Very Good. Frameworks for IT Management: An Introduction (ITSM Library) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9789077212905
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Frameworks for IT Management: An Introduction (ITSM Library)
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Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9789077212905
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