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- ISBN 10 8178804093
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Delivering Quality Services in Secondary Teacher Education
Librería: Majestic Books, Hounslow, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: New. pp. x + 147. Nº de ref. del artículo: 7429161
Cantidad disponible: 4 disponibles
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Delivering Quality Services in Secondary Teacher Education
Librería: Books Puddle, New York, NY, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Condición: New. pp. x + 147. Nº de ref. del artículo: 26451574
Cantidad disponible: 4 disponibles
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Delivering Quality Services in Secondary Teacher Education
Librería: Biblios, Frankfurt am main, HESSE, Alemania
Calificación del vendedor: 5 de 5 estrellas
Condición: New. pp. x + 147. Nº de ref. del artículo: 18451580
Cantidad disponible: 4 disponibles
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Delivering Quality Services In Secondary Teacher Education
Librería: Vedams eBooks (P) Ltd, New Delhi, India
Calificación del vendedor: 4 de 5 estrellas
Contents 1 Introduction 2 Methodology and Procedures 3 Research Design of the Study 4 Recognizing and Towards Identifying Gaps From a Model Of Service Quality in Ste 5 Hypothesis Tested Analysis and Interpretation of Data 6 Existing Customer Gaps in STE Interpretation 7 Summary Global Causes of Gaps 8 Suggested Strategies to Reduce Gaps and RecommendationsDelivering Quality Services in Secondary Teacher Education focusses basic principles of service quality defines the determinants of service qualities outlines various gaps in the Secondary Teacher Education STE It further helps to measure and assess the service quality in STE which is pervaded with intangibility of many services in separability of the STE from service providers heterogeneous and perishable characteristics of the STE; which leads to customer dissatisfaction if the demand is not madeThe book has described and reported strategic planning to reduce the knowledge gap the standard gap the delivery gap and the communication gap alongwith the prescription for establishing STE service quality There is a strong documentation of the need to deliver quality service in STE by marginalizing out the existent gaps Research rather than sticking to the collective knitting of the unit is what is valued in STE of recent time The STE-training is risk-taking Every STE institute must focus in developing logical thinking and reasoning and problem solving abilities through various practicesThe user-based approach is the central focus alongwith application of modern theory of organization-a task-human relationship centred Thus this book is a practical notebook for delivering quality services in STEThe SERVQUAL instrument that interacts and determines the responsiveness tangibility empathy reliability and assurance has been used in predicting consumer perception it is the time for broad reform efforts to benefit all contributors to STE through two workable and feasible strategies-Shifting from course orientation to teacher-trainee outcomes and conduct of extensive teacher education researches and faculty development programmes 158 pp. Nº de ref. del artículo: 90369
Cantidad disponible: 1 disponibles
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Delivering Quality Services in Secondary Teacher Education
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Rajat Publications, 2009
ISBN 10: 8178804093
ISBN 13: 9788178804095
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Librería: dsmbooks, Liverpool, Reino Unido
Calificación del vendedor: 4 de 5 estrellas
Hardcover. Condición: Like New. Like New. book. Nº de ref. del artículo: D7F5-4-M-8178804093-5
Cantidad disponible: 1 disponibles