This book comes at a time when virtual organizations(VO), are proliferating exponentially due to the twin catalysts ofglobalization and technological enablement. It provides conceptual frameworksand simple tools for identifying and addressing the complexities of managinggeographically dispersed, virtually linked organizations, which may have grownorganically or inorganically into a potpourri of multiple cultures,capabilities and practices. These can help to scientifically assess the impactof virtualization, balance the physical with the virtual and manage risks usingearly indicators. The book provides mechanisms to recognize, localize, measureand address vulnerabilities. Ensuring knowledge transfer effectiveness (KTE) isvital in VOs. A diagnostic tool has been evolved to measure KTE, isolateproblems and weak links and plan effective interventions. A set of criticalfactors to increase the probability of success of globalization strategies havebeen identified. This book interleaves theory with practice and providesinsights drawn from conversations with business leaders, exploratory surveys,and in-depth research using a large sample. The solid methodologicalunderpinnings serve as a useful template for researchers, while the models canbe contextualized to suit any organization.
Foreword by Mr. Ajit Balakrishnan, Chairman and CEO, Rediff.com;Chairman, Board of Governors, Indian Institute of Management Calcutta.
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Dr. Shekhar works in the area of Knowledge and Innovation Strategies. Her recent work focuses on helping organizations manage the challenges of global dispersion whilst leveraging market and innovation opportunities by extending organizational boundaries. She has worked at the confluence of industry and academic fraternities helping to build innovation ecosystems, in her former role as the first CEO of India’s first University Research Park. She also has extensive industry experience, having worked as Director, Asia Pacific Consulting, Gartner; CTO, BconnectB.com; Head, Knowledge Management Research, Aptech Ltd.; and Group Consultant, NIIT Ltd. She did her management studies at the Indian Institute of Management, Bangalore. She earned her PhD from IIT Madras, with her dissertation winning the award for outstanding doctoral research from the European Foundation for Management Development and Emerald. She currently serves as an independent director on the Boards of Bimetal Bearings Ltd. and IP Rings Ltd.
This book comes at a time whenvirtual organizations (VO) are proliferating exponentially due to the twincatalysts of globalization and technological enablement. It provides conceptualframeworks and simple tools for identifying and addressing the complexities ofmanaging geographically dispersed, virtually linked organizations, which mayhave grown organically or inorganically into a potpourri of multiple cultures,capabilities and practices. These can help to scientifically assess the impactof virtualization, balance the physical with the virtual and manage risks usingearly indicators. As ensuring knowledge transfer effectiveness (KTE) is vitalin VOs, a diagnostic tool has been evolved to measure KTE, isolate problems andweak links and plan effective interventions. Moreover, a set of criticalfactors that could increase the chances of an organization’s globalizationstrategies succeeding have been identified. This book interleaves theory withpractice and provides insights drawn from conversations with business leaders,exploratory surveys, and in-depth research using a large sample.
“Sandhya Shekhar’s wideranging analysis moves beyond just the technology enabling today’s virtualizedorganizations to a long overdue analysis of the opportunities and challengesfacing organizations looking to benefit from this historic levelling of thecompetitive playing field. Highly recommend to all executives responsible forleading into this brave new virtualized world.”
- Peter Bars
Senior PartnerClient Services | Consulting, Deloitte Touche Tohmatsu, Melbourne, Australia
“This is afascinating aspect of organisations which is now ubiquitous. The complexity hasonly increased over time. Given the need for a strong organisational frameworkto support a `virtual' organisation, there has been limited focus on this areaand I am thus delighted that this book delves into this topic which shouldassist both the observer and the practitioner.”
- Sandeep Uppal
Managing Director& Head Commercial Banking/ India, Hongkong and Shanghai Banking Corporation,Mumbai, India
“Virtual Organizations arebecoming the new norm. The author has married her vast industry experience, in-depthanalysis of several VOs, with strong academic orientation to present newconcepts. Organizations will benefit tremendously by diving into the book tounearth the gems that will improve their organizational effectiveness.”
- Dr. AmbiParameswaranAdvisor (and former CEO and Executive Director) FCB Ulka Advertising, Mumbai,India
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