客户服务管理实务(第3版) - Tapa blanda

The Practice of Customer Service Management (3rd Edition)(Chinese Edition)

paperback. Condición: New. Paperback. Pub Date: 2021-01-01 Pages: 242 Language: Chinese Publisher: Beijing Institute of Technology Press Customer Service Management Practice (3rd Edition) learning content is planned and designed according to customer service career. According to the work content of different career stages. the work items of grass-roots technical positions. middle-level management positions and high-level management positions are set up. The project content includes learning objectives. case introductio. Nº de ref. del artículo: NY026876

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