电子商务客户服务 - Tapa blanda

E-commerce customer service (a series of textbooks for the integration of new forms of e-commerce specialty)(Chinese Edition)

paperback. Condición: New. Paperback. Pub Date: 2020-09-01 Pages: 161 Language: Chinese Publisher: Beijing Institute of Technology Press This book is divided into seven chapters. with a total of 72 hours.?Among them. the first chapter describes e-commerce customer service in general. including the concept and classification of e-commerce customer service. the quality requirements and job requirements of e-commerce customer service. and the shopping psychology of e-commerce buyers. This chapter requires about 12 Class h. Nº de ref. del artículo: NU001863

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