高速铁路客运服务管理与沟通技巧 - Tapa blanda

Service Management and Communication Skills of High-speed Railway Passenger Transport(Chinese Edition)

paperback. Condición: New. Paperback. Pub Date: 2020-09-01 Pages: 191 Language: Chinese Publisher: Southwest Jiaotong University Press. With the rapid development of China's high-speed rail. high-speed rail has been greatly improved in terms of safety. speed and comfort.?At the same time. passengers have also put forward higher requirements for the service quality of high-speed rail.?Therefore. mastering language and communication skills has become a must-have professional ability and quality for high-speed railway pas. Nº de ref. del artículo: NW001497

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