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Ip Man. Customer Relationship Management Series: Assessment Guide. effectively the direction of the compass in CRM and assess the compass [Paperback](Chinese Edition)

paperback. Condición: New. Paperback Language: Simplified Chinese Publisher: Chengdu Times Press; 1st edition (November 1. 2011). Book first expounded the basic idea of ??CRM. followed by a brief summary of the CRM related to the basic functions. then the CRM some hot spots of the best practices discussed. and finally based on CRM capability maturity assessment system. CRM system benchmarking group carried out a detailed evaluation. Nº de ref. del artículo: MX1714

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