请冷静：避免冲突和解决争端的秘诀 - Tapa dura

Keep Calm: The Secret to Avoiding Conflict and Resolving Disputes (Hardcover Collector's Edition)(Chinese Edition)

Hardcover. Condición: New. Language:Chinese.HardCover.Pub Date:2023-09 Publisher:Science and Technology Press of China How do you end conflicts and resolve disputes? How do you deal with people who yell at you. cry. or just refuse to talk? How do you find a solution that seems impossible? With more than 30 years of mediation experience. Hesha Abrams. a gold medal mediator. applies her wisdom in a pragmatic style to easy-to-digest. concise mediation methods and techniques. These methods and techniques explain in detail . Nº de ref. del artículo: DR004011

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