物流客户服务与管理[WX]郎德琴,人力资源和社会保障部教材办公室中国劳动社会保障出版社9787516722602 - Tapa blanda

Customer Service and Logistics Management(Chinese Edition)

paperback. Condición: New. Paperback. Pub Date: 2015-12-01 Pages: 86 Language: Chinese Publisher: China Labor and Social Security Publishing House Customer Service and Logistics Management is a professional logistics management skills courses. main contents include Logistics Customer Information Resource Management. Logistics Customer service management and CRM customer management among logistics applications. Contents: Introduction Chapter I Section Logistics Customer Development Customer Data collection Section III c. Nº de ref. del artículo: DM009466

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