Introduction and call center customer service practices(Chinese Edition) - Tapa blanda

Introduction and call center customer service practices(Chinese Edition)

paperback. Condición: New. Language:Chinese.Pages Number: 22379 Publisher: Tsinghua University Press Pub. Date :2006-10. The main book content and features include the following aspects. First. from the basic concept of customer service and basic concepts about. in terms of concept. strategy. the processes. methods. and finally implement the tool. From radical reform of the angle correction in the past some of the vague or erroneous concepts lay the foundation for the correct practice. Second. the combined work of empl. Nº de ref. del artículo: J58150

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