民航服务沟通 理论、案例与实训 - Tapa blanda

Civil Service Communication - Theory. Cases and training (21 century Vocational planning materials series air crew; higher vocational education Thirteen Five(Chinese Edition)

paperback. Condición: New. Language:Chinese.Paperback. Pub Date: 2018-08-01 Pages: 192 Publisher: China Renmin University Press This book introduces the civil aviation service communication in cognitive communication. common communication. communication skills. listening skills. shape and resolve interpersonal conflicts. effective cross-cultural communication. etc. can help the reader master the basic skills of communication of air services in order to solve the practical work of communication . Nº de ref. del artículo: NN046475

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