打开星星的光芒 - Tapa blanda

The art of service to create a surprising continuous five-star Service (third edition)(Chinese Edition)

paperback. Condición: New. Paperback. Pub Date: 2017-05-01 Pages: $number Language: Chinese Publisher: People's post and telecommunications publishing house ignores service details. interacts with customers. complains about unreasonable methods. and high rate of customer churn . If you and your organization are always faced with this problem. it is time to learn five-star . In order to avoid your customers being robbed by rivals. Nº de ref. del artículo: DP019620

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