饭店质量与管理【新华书店，正版图书】 - Tapa blanda

hotel quality control and management(Chinese Edition)

paperback. Condición: New. Language:Chinese.Publisher: Science Pub. Date :2008-05-01. The book emphasizes both the theoretical and scientific quality management disciplines . focusing on the unique hotel quality control process and functionality. but also pay attention to quality control and management theories and methods. emphasizing the quality of hotel management practices in the operation of practicality and maneuverability. The book is nine chapters. including: quality control and management of hotel overview. ho. Nº de ref. del artículo: K23916

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