Currently, computer networks in the corporate environment have systems and equipment essential to the business and any unplanned stop will lead to various problems and losses, compromising the result and productive performance of companies (HEEGAARD, 2009: 1215). Efforts in the literature are focused on maximizing the availability of the network and the services contained therein, as well as providing a quick re-establishment in case of failures (WU, 2012: 421) (ORLOWSKI, 2010: 277) (YOUNIS, 2009:64). In this book a method is presented for the classification, diagnosis and treatment of incidents from processes for tracking network problems, identification of environments critical to the customer's business. It contemplates the executive follow-up in crises arising from incidents in such environments and a flow proposal for a service structure that applies all these processes integrated with ETOM-ITIL best practices.
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Taschenbuch. Condición: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Currently, computer networks in the corporate environment have systems and equipment essential to the business and any unplanned stop will lead to various problems and losses, compromising the result and productive performance of companies (HEEGAARD, 2009: 1215). Efforts in the literature are focused on maximizing the availability of the network and the services contained therein, as well as providing a quick re-establishment in case of failures (WU, 2012: 421) (ORLOWSKI, 2010: 277) (YOUNIS, 2009:64). In this book a method is presented for the classification, diagnosis and treatment of incidents from processes for tracking network problems, identification of environments critical to the customer's business. It contemplates the executive follow-up in crises arising from incidents in such environments and a flow proposal for a service structure that applies all these processes integrated with ETOM-ITIL best practices. 68 pp. Englisch. Nº de ref. del artículo: 9786205820148
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Taschenbuch. Condición: Neu. Neuware -Currently, computer networks in the corporate environment have systems and equipment essential to the business and any unplanned stop will lead to various problems and losses, compromising the result and productive performance of companies (HEEGAARD, 2009: 1215). Efforts in the literature are focused on maximizing the availability of the network and the services contained therein, as well as providing a quick re-establishment in case of failures (WU, 2012: 421) (ORLOWSKI, 2010: 277) (YOUNIS, 2009:64). In this book a method is presented for the classification, diagnosis and treatment of incidents from processes for tracking network problems, identification of environments critical to the customer's business. It contemplates the executive follow-up in crises arising from incidents in such environments and a flow proposal for a service structure that applies all these processes integrated with ETOM-ITIL best practices.Books on Demand GmbH, Überseering 33, 22297 Hamburg 68 pp. Englisch. Nº de ref. del artículo: 9786205820148
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Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Currently, computer networks in the corporate environment have systems and equipment essential to the business and any unplanned stop will lead to various problems and losses, compromising the result and productive performance of companies (HEEGAARD, 2009: 1215). Efforts in the literature are focused on maximizing the availability of the network and the services contained therein, as well as providing a quick re-establishment in case of failures (WU, 2012: 421) (ORLOWSKI, 2010: 277) (YOUNIS, 2009:64). In this book a method is presented for the classification, diagnosis and treatment of incidents from processes for tracking network problems, identification of environments critical to the customer's business. It contemplates the executive follow-up in crises arising from incidents in such environments and a flow proposal for a service structure that applies all these processes integrated with ETOM-ITIL best practices. Nº de ref. del artículo: 9786205820148
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Taschenbuch. Condición: Neu. Method for handling incidents in telecommunications systems | A proposal for the identification of business critical environments and problem identification in Telecom systems | Almir Carlos Silva (u. a.) | Taschenbuch | Englisch | 2023 | Our Knowledge Publishing | EAN 9786205820148 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. Nº de ref. del artículo: 126734889
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