It's Not What You Say But How You Say It, That Matters - Tapa blanda

Sinopsis

Depending on the sign of performance feedback, feedback is of two types, positive feedback and negative feedback. This study predominately focused on negative feedback. Negative performance feedback is a kind of feedback which contains critical task-related

information which helps one to find gaps in performance, and thereby, it creates a scope where one's performance can be improved. Studies have found that negative feedback is more beneficial than positive feedback (Finkelstein & Fishbach Hoever, Zhou, & Knippenberg, ). Despite the advantages of negative feedback, the acceptance of the same is low. One reason is possibly the effect of receiving negative feedback on one's self-development indices, and second, the involvement of emotions, more specifically the negative emotions, which further complicates the situation. Studies have confirmed that giving negative feedback involves expressing anger, dissatisfaction,

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