Solving Complex Decision Problems: A Heuristic Process - Tapa blanda

Introduction.- Decision Problems and Decision-Making Procedures: Decision Problems.- Goal and Problem-Finding Systems as Requirements for the Discovery of Decision Problems.- Rational Decision-Making.- Decision-Making Procedures.- A General Heuristic Decision-Making Procedure: Overview of the Decision-Making Procedure.- Problem Verification and Analysis.- Developing and Evaluating the Solution Options.- Decision Maxims for Establishing the Overall.- Overall Evaluation on the Options and Decision.- A Case Study Illustrating the Application of the Procedure.- Special Problems and Approaches to Solve Them: Decision Sequences.- Information Procurement Decisions.- Collective Decisions.- Final Remarks.