Managing the Change: Software Configuration and Change Management : Software Best Practice 2 - Tapa blanda

Sinopsis

I SPI, ESSI, EUREX.- 1 Software Process Improvement.- 1.1 Introduction.- 1.2 Objectives - Scope of the Initiative.- 1.3 Strategy.- 1.4 Target Audience.- 1.5 Dimensions of Software Best Practice.- 1.6 European Dimension.- 1.7 Types of Projects.- 1.7.1 Stand Alone Assessments.- 1.7.2 Process Improvement Experiments (PIEs).- 1.7.3 Application Experiments.- 1.7.4 Dissemination Actions.- 1.7.5 Experience/User Networks.- 1.7.6 Training Actions.- 1.7.7 ESSI PIE Nodes (ESPINODEs).- 1.7.8 Software Best Practice Networks (ESBNETs).- 2 The EUREX Project.- 2.1 Target Audience and Motivation.- 2.2 Objectives and Approach.- 2.3 Partners.- 2.4 Related Dissemination and Training Actions.- 2.4.1 Software Improvement Case Studies Initiative (SISSI).- 2.4.2 ESPITI.- 3 The EUREX Taxonomy.- 3.1 Analysis and Assessment of PIEs.- 3.2 Classification into Problem Domains.- 3.2.1 First Regional Classification.- 3.2.2 Result of First Regional Classification.- 3.2.3 Consolidation and Iteration.- 3.2.4 Update of Regional Classification.- 3.2.5 Mapping of Attributes.- 3.2.6 Review of Classification and Mapping into Subject Domains.- 3.2.7 Subject Domains Chosen.- 3.2.8 Unclassified PIEs.- 3.3 Configuration Management, Change Management.- II Managing the Change: Configuration Management, Change Management.- 4 Perspectives.- 4.1 Domain Overview.- 4.1.1 Risks and Benefits.- 4.1.2 Process Input, Output and Activities.- 4.1.3 Process Management.- 4.1.4 Software Configuration Management Plan.- 4.2 SCM in the View of Different Experts.- 4.2.1 Software Configuration Management State of the Art.- 4.2.2 How Do We Implement the Theory of CM in Practice.- 4.2.3 Impact of Configuration Management.- 4.2.4 The Role of Control Boards in Configuration Management.- 5 Resources for Practitioners.- 5.1 Methods and Tools.- 5.1.1 Commercial CM Systems.- 5.1.2 Public Domain or Free CM Systems.- 5.2 Books.- 5.3 Organisations.- 5.4 Important Conferences.- 5.5 Web Sites.- 6 Experience Reports.- 6.1 Applying GQM to Assess CM Practice.- 6.1.1 Background.- 6.1.2 Improving Service Quality Through New CM.- 6.1.3 Work Performed.- 6.1.4 Results and Analysis.- 6.1.5 Lessons Learned.- 6.1.6 Future Actions.- 6.2 Introduction of a Configuration Management.- 6.2.1 Background.- 6.2.2 Response to Change Requests.- 6.2.3 The Approach Taken.- 6.2.4 The Initial Scenario.- 6.2.5 Work Performed.- 6.2.6 Results and Analysis.- 6.2.7 Lessons Learned.- 6.2.8 Future Plans.- 6.3 Implementing Configuration Management in Small Enterprises.- 6.3.1 Background.- 6.3.2 The Approach Taken.- 6.3.3 The Sysdeco GIS Product.- 6.3.4 Work Performed.- 6.3.5 Results and Analysis.- 6.3.6 Lessons Learned.- 6.3.7 Future Plans.- 6.4 Introduction of Configuration Management.- 6.4.1 Background.- 6.4.2 Response to Change Request.- 6.4.3 The Approach Taken.- 6.4.4 The DATASIM Product.- 6.4.5 Implementation.- 6.4.6 Project Results.- 6.4.7 Lessons Learned.- 6.4.8 Future Plans.- 6.5 Electronic Document System.- 6.5.1 Background.- 6.5.2 Improved Evaluation.- 6.5.3 Operating Efficiency.- 6.5.4 Work Performed.- 6.5.5 Results Achieved.- 6.5.6 Lessons Learned.- 6.6 Configuration and Change Management.- 6.6.1 Background.- 6.6.2 Outsourcing Services for the Financial Market.- 6.6.3 Improving Product and Service Through CM.- 6.6.4 Work Performed.- 6.6.5 Results and Analysis.- 6.6.6 Lessons Learned.- 6.6.7 Future Actions.- 6.7 Build-up a Centralised Software Quality Management function.- 6.7.1 Background.- 6.7.2 Improving the Software Quality System.- 6.7.3 Work Performed.- 6.7.4 Results and Analysis.- 6.7.5 Lessons Learned.- 6.7.6 Future Actions.- 6.8 Enhanced Version Integrity.- 6.8.1 Background and Work Done.- 6.8.2 Resulting Scenario.- 6.8.3 Lessons Learned.- 6.8.4 Future Work.- 7 Lessons from the EUREX Workshops.- 7.1 Bilbao Workshop.- 7.1.1 Expert Presentation.- 7.1.2 Alcatel Presentation.- 7.1.3 Conclusions of the Working Groups.- 7.1.4 General Conclusions.- 7.1.5 Lessons learned.- 7.2 Milan Workshop.- 7.2.1 Measurable Improvement of

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