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Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management (BPM Competence) - Tapa blanda

Becker, Jörg; Algermissen, Lars; Falk, Thorsten

 
9783642441370: Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management (BPM Competence)

Sinopsis

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

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Acerca del autor

Prof. Dr. Jörg Becker ist seit 1987 Honorarprofessor für Politikwissenschaft an der Universität Marburg, war von 1987 bis 2010 Geschäftsführer des KomTech-Instituts für Kommunikations- und Technologieforschung in Solingen und von 1999 bis 2011 Gastprofessor für Politikwissenschaft an der Universität Innsbruck. Zahlreiche deutsche und internationale Veröffentlichungen in den Bereichen Internationale Beziehungen, Friedensforschung und Medienpolitik.

De la contraportada

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence serveral advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

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