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Customer Service for Impossible Problems / We Might Actually Know What We’re Doing: Customer Service for Impossible Problems, Book Seven - Tapa blanda
Sinopsis
Mercer Solutions might finally know what it is doing. That would be reassuring if the problems had not become even stranger. Two men share a name, a wall makes noise at exactly 2:10 a.m., and a drawer contains a surprise nobody requested. Another Daniel Mercer appears, ordinary problems refuse to remain ordinary, and unopened letters from a dead man belong to the one person who refuses to read them. But the team has changed. They have learned to ask what people actually want, respect decisions that are not theirs to make, and recognize that successful help should not make anyone dependent on Mercer Solutions forever. In the warm, witty final volume of Customer Service for Impossible Problems, Daniel, Maya, and the rest of the team face their last collection of impossible cases―and discover that the best ending may be a client who no longer needs to return, a problem that can wait until Monday, and an office ready to open its doors again.
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Acerca del autor
Abdelfattah Ragab is a Senior Software Engineer with over 15 years of experience building distributed backend systems across the fintech, healthcare, and government sectors. He writes for engineers who want to understand systems deeply rather than simply use them, and as a technical author, he focuses on supporting engineers as they navigate the mental demands of the craft.
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We Might Actually Know What We're Doing
Impresión bajo demandaLibrería: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Alemania
Calificación del vendedor: 5 de 5 estrellas
Taschenbuch. Condición: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Mercer Solutions might finally know what it is doing. That would be reassuring if the problems had not become even stranger.Two men share a name, a wall makes noise at exactly 2:10 a.m., and a drawer contains a surprise nobody requested. Another Daniel Mercer appears, ordinary problems refuse to remain ordinary, and unopened letters from a dead man belong to the one person who refuses to read them.But the team has changed. They have learned to ask what people actually want, respect decisions that are not theirs to make, and recognize that successful help should not make anyone dependent on Mercer Solutions forever.In the warm, witty final volume of Customer Service for Impossible Problems, Daniel, Maya, and the rest of the team face their last collection of impossible cases-and discover that the best ending may be a client who no longer needs to return, a problem that can wait until Monday, and an office ready to open its doors again. 468 pp. Englisch. Nº de ref. del artículo: 9783565774890
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We Might Actually Know What We're Doing : Customer Service for Impossible Problems, Book Seven.DE
Librería: AHA-BUCH GmbH, Einbeck, Alemania
Calificación del vendedor: 5 de 5 estrellas
Taschenbuch. Condición: Neu. Druck auf Anfrage Neuware - Printed after ordering - Mercer Solutions might finally know what it is doing. That would be reassuring if the problems had not become even stranger.Two men share a name, a wall makes noise at exactly 2:10 a.m., and a drawer contains a surprise nobody requested. Another Daniel Mercer appears, ordinary problems refuse to remain ordinary, and unopened letters from a dead man belong to the one person who refuses to read them.But the team has changed. They have learned to ask what people actually want, respect decisions that are not theirs to make, and recognize that successful help should not make anyone dependent on Mercer Solutions forever.In the warm, witty final volume of Customer Service for Impossible Problems, Daniel, Maya, and the rest of the team face their last collection of impossible cases-and discover that the best ending may be a client who no longer needs to return, a problem that can wait until Monday, and an office ready to open its doors again. Nº de ref. del artículo: 9783565774890
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EUR 39,99
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We Might Actually Know What We're Doing | Customer Service for Impossible Problems, Book Seven.DE
Librería: preigu, Osnabrück, Alemania
Calificación del vendedor: 5 de 5 estrellas
Taschenbuch. Condición: Neu. We Might Actually Know What We're Doing | Customer Service for Impossible Problems, Book [.] | Abdelfattah Ragab | Taschenbuch | Englisch | epubli | EAN 9783565774890 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. Nº de ref. del artículo: 138116223
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Se envía de Alemania a Estados Unidos de America
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