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Customer Service for Impossible Problems / Nobody Said This Would Be Simple: Customer Service for Impossible Problems, Book Five - Tapa blanda

Ragab, Abdelfattah

 
9783565774739: Customer Service for Impossible Problems / Nobody Said This Would Be Simple: Customer Service for Impossible Problems, Book Five

Sinopsis

Mercer Solutions has handled impossible problems before. This time, they arrive as twelve refrigerators, five hundred keys with no doors, money nobody wants, and a red box that may not be the problem. A meeting room nobody has ever entered raises questions about eleven years of rent. A forgotten house needs to be returned. An inheritance contains hundreds of keys but no explanation. Then someone begins sending money that nobody wants to keep, while a birthday celebration arrives for the wrong Beatrice. As forgotten rooms, borrowed houses, mistaken birthdays, and old family secrets begin to overlap, Daniel, Maya, and the rest of the team discover that every simple answer has been waiting patiently to become complicated. A warm, witty workplace comedy about strange cases, accidental communities, family secrets, and the people who keep showing up when nobody else knows what to do.

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Acerca del autor

Abdelfattah Ragab is a Senior Software Engineer with over 15 years of experience building distributed backend systems across the fintech, healthcare, and government sectors. He writes for engineers who want to understand systems deeply rather than simply use them, and as a technical author, he focuses on supporting engineers as they navigate the mental demands of the craft.

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