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Customer Service for Impossible Problems / This Was Not in the Job Description: Customer Service for Impossible Problems, Book Three - Tapa blanda

Ragab, Abdelfattah

 
9783565773077: Customer Service for Impossible Problems / This Was Not in the Job Description: Customer Service for Impossible Problems, Book Three

Sinopsis

Mercer Solutions is not looking for a missing child. Unfortunately, the missing child is looking for Mercer. As police gather in the office, the team is pulled deeper into a history nobody fully understands. A woman who supposedly left never did. A father believed dead for thirty-four years walks through the door. Familiar names belong to unfamiliar people, and every answer creates several new questions. Daniel, Maya, Leo, and the rest of the team must navigate disputed identities, buried family secrets, unexpected relatives, corporate emergencies, and an old server that continues assigning cases without anyone’s permission. By the time seventeen people and one dog attempt to leave for dinner, it is clear that none of this was in the job description. A warm, fast-paced workplace mystery comedy about impossible problems, complicated families, and the strange people who become a team while trying to solve them.

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Acerca del autor

Abdelfattah Ragab is a Senior Software Engineer with over 15 years of experience building distributed backend systems across the fintech, healthcare, and government sectors. He writes for engineers who want to understand systems deeply rather than simply use them, and as a technical author, he focuses on supporting engineers as they navigate the mental demands of the craft.

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