Designing Future Enterprises.- The customer relationship management at the era of Smartphones: Study of the project Mobile-Dinar within the Arab International Bank of Tunisia.- A journey from Big Data to Smart Data.- Harnessing Multimodal Architectural Dependencies for IT-Business Alignment and Portfolio Optimization: a Statistical Approach.- Towards a Model-Driven-Architecture Process for Smart Grid Projects.- SP-AHP: An IT System for Collaborative Multi-criteria Decision-Making.- Blueprinting for Technology-based Service: Decoupling of Physical-Virtual Layers.- Urbanization of Information Systems: an Outdated Method?.- Improving Sustainability of Energy Production: Design of a Demand Side Management System Using an Auction Model.- A Dynamic Agent-based Modeling Framework for Digital Business Models: Applications to Facebook and a popular Portuguese online Classifieds Website.- The Impact of 3D Printing Technologies on Business Model Innovation.- Accelerating Innovation through Modular Design (API).- The Logic of the Reference in the IT Economy.- Conceptual Design and Simulation of an Automotive Body Shop Assembly Line.- Using Models for Building Strong Organizations.- Quantifying Risk of Acquisition Portfolios.- Lessons Learned from Context-Aware Services with Real Users for Real Applications in Real Spaces.- Five key priorities for Enterprise Architects involved in Cloud and Data Center projects.- Towards an Integrated Management of Business Models and Enterprise Architecture - Potentials and Conceptual model.- Why the Online Customer Reviews Are Inconsistent? Textual Review vs Scoring Review.
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