The Art of Benchmarking: An Analytical Guide to Methods and Applications for IT Management - Tapa blanda

Kütz, Martin

 
9783030905880: The Art of Benchmarking: An Analytical Guide to Methods and Applications for IT Management

Sinopsis

Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the representation of benchmarking objects. Furthermore, it presents different methods from decision making and voting and their application to benchmarking. Finally, it discusses suitable features for different benchmarking objects. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.

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Acerca del autor

Martin Kütz is an expert in IT performance management. From 2009 to 2018, he was a professor for Business Information Management at Anhalt University of Applied Sciences (Germany).

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Otras ediciones populares con el mismo título

9783030905859: The Art of Benchmarking: An Analytical Guide to Methods and Applications for IT Management (Contributions to Management Science)

Edición Destacada

ISBN 10:  3030905853 ISBN 13:  9783030905859
Editorial: Springer, 2021
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