Dysfunctional Documents: A 12-Step Recovery Program for User Documentation - Tapa blanda

Sinopsis

“... a practical, step-by-step approach to identifying and correcting the underlying problems in document sets.”
— Technical Communication

“... a clear-eyed, practical, and adaptable guide for technical writers, editors, and publishers and their teams.”
— Publishers Weekly

This hands-on guide shows you how to use levels of edit to turn dysfunctional documents into healthy documents. It provides a flexible 12-step process to diagnose problems, develop treatments, and prevent relapses. It explains how to create, maintain, enforce, and even automate consensual writing guidelines to keep your documents healthy. Each step identifies the roles of managers, writers, and editors. You can customize the process, as needed.

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