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Sinopsis
Leaders are committed to improving and growing their businesses, but all too often they find themselves mired in operational details and daily issues, leaving no time to pursue bold visions. This book is a call to action for these leaders: to set a standard of fearlessness where front line workers have an I run this place! mindset that reflects pride and ownership of their critical role. This, in turn, liberates leadership to focus on the big-picture, bold strategies to improve and grow the business. Featuring Ray Attiyah's Run-Improve-Grow model, the book provides readers with a proven system, processes and tools, including the RIG Roadmap, World Class Time Allocation standards, and What Went Well Daily Huddle scripts to create responsive, innovative, and nimble organisations and inspired, accountable, and confident teams. Leaders can benefit from a proven program to drive perpetual and transformational improvement and growth.
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Acerca del autor
Ray Attiyah is founder and Chief Innovation Officer of Definity Partners, a training, process, and leadership improvement firm. Ray’s business expertise comes from hands-on experience in engineering, operations, and management leadership roles in manufacturing and service businesses, including Johnson & Johnson, Johnson & Hardin, and UPS. Inspired by his experiences, Ray founded Definity Partners in 1996, and has helped dozens of companies to perpetual and transformational growth and improvement. Ray is a passionate speaker and contributes columns to the Cincinnati Business Courier. An entrepreneur who enjoys teaching and improving organizations of all sizes, Ray is an investor in and advisor to many companies and start-ups, and serves on the board of numerous non-profits. A graduate of Rutgers with an MBA from Xavier University, Ray lives with his wife and three daughters in Cincinnati, Ohio, and is an avid soccer and poker player.
Mike Bull, SVP Customer Transaction Services at Fidelity Investments.
Mike Bull, SVP Customer Transaction Services at Fidelity Investments.
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The Fearless Front Line : The Key to Liberating Leaders to Improve and Grow Their Business
Publicado por
Taylor & Francis Group, 2013
ISBN 10: 193713461X
ISBN 13: 9781937134617
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