Artículos relacionados a Service Design: From Insight to Implementation

Service Design: From Insight to Implementation - Tapa blanda

Polaine, Andy; Reason, Ben; Løvlie, Lavrans

 
9781933820330: Service Design: From Insight to Implementation
Tapa blanda
ISBN 10: 1933820330 ISBN 13: 9781933820330
Editorial: Rosenfeld Media, 2013

Sinopsis

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

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Acerca del autor

The book is a collaboration between Andy Polaine and live|work founders, Ben Reason and Lavrans Løvlie. live|work are regarded as one of pioneers of Service Design as a discipline and one of the leading agencies working in service design and innovation. Their work and writing has been featured in numerous publications and books. Andy Polaine has many years' experience as an interaction designer and lecturer and now researches and teaches Service Design in Switzerland. He has also worked as a design journalist for over a decade.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Rosenfeld Media
Año de publicación
2013
Idioma
Inglés
ISBN 10 
1933820330
ISBN 13 
9781933820330
Encuadernación
Tapa blanda
Número de edición
1
Número de páginas
218
Contacto del fabricante
no disponible
Persona responsable
no disponible