What Makes a High Performance Organization: Five Factors of Competitive Advantage Than Span the World - Tapa dura

Waal, Andre A. De

 
9781906403829: What Makes a High Performance Organization: Five Factors of Competitive Advantage Than Span the World
Tapa dura
ISBN 10: 1906403821 ISBN 13: 9781906403829
Editorial: Global Professional Publishing Ltd, 2012

Críticas

From the Author Managers are expected to realize the goals of their organizations by achieving outstanding performance in their organizational unit, even as they are under constant pressure to deal effectively with the current business environment. Managers are thus extremely pressed for time, and in need of a strong focus on what really must be done to improve performance. My book, including the HPO Framework, is intended for anyone interested in improving an organization via a scientifically validated framework as opposed to depending on the latest management fad. But what are the benefits of applying the HPO Framework? Since the first publication on the HPO Framework in 2007, many organizations worldwide have worked with the HPO Framework, and many new research studies have been based on the framework. This made it possible to evaluate the financial and non-financial benefits that applying the HPO Framework can bring to organizations. These benefits consists of the following: · A better employee attitude. Employees feel and take more responsibility for improving the organization's products, services and processes. They take more initiative and the degree of innovation increases. More new products and services are brought to the market place, in shorter time spans. There is also a more positive mentality and higher engagement. · Better cooperation inside and outside the organization. Employees cooperate more and better, both internally with colleagues of other departments as externally with suppliers and customers. They are more open to ideas from other people and they see themselves as part of an organizational value chain which has to function effectively along all its links. There are better and more frequent dialogues between managers and employees, and also between organizational units. · A better organization. The organization has a more unique strategy compared to its peer group. This uniqueness can be found either in the content or the execution of the strategy, and often in both. This sets the organization clearly apart from its competitors, which raises its attractiveness to new customers and potential employees. There is more focus and discipline. Employees also feel a strong corporate social responsibility. This makes that the organization enjoys a better reputation both in the business community and in society in general. · Better financial results. The abovementioned --André A. de Waal

Reseña del editor

Declining consumer confidence, poor bottom-line results, the prospect of economy ups-and-downs and the continuing financial crisis in Europe have combined to prompt many organizations to attempt drastic actions. In his latest book "What Makes A High Performance Organization: Five Validated Factors of Competitive Advantage that Apply Worldwide" Dr. André de Waal, Academic Director of the HPO Center and Associate Professor of High Performance Organizations at the Maastricht School of Management, reveals the 'holy grail' of highly successful organizations. After years of global research into the success factors of High Performance Organizations (HPOs), his new book reports his validated findings and offers an HPO Framework currently in use by over 2,000 organizations worldwide. "This book is meant for anyone interested in improving organizations, using a scientifically validated framework instead of depending on the latest management fad." After introducing in Chapter 1 the HPO and the HPO Framework and their accompanying benefits, Chapter 2 concentrates on the research done by the HPO Center to develop the HPO Framework for practitioners to improve organizational performance. Five factors of high performance - the HPO factors - are introduced as well as several factors that during the research turned out to be of lesser importance than always thought for becoming an HPO. In this chapter the question is also raised, and answered, whether the five HPO factors will remain the same through time and thus whether they will still be relevant for managers in the future. Chapter 2 concludes with the practical application of the framework by introducing the HPO Diagnosis. The working of the diagnosis is illustrated by the experiences at two case companies. Chapters 3 through 7 go in more detail into the five HPO factors. They describe the underlying characteristics of high performance, and ideas to get started - originating from the HPO research and other recent organizational studies - with improving the characteristics are given. Chapter 8 gives the steps which need to be taken to make the transition to an HPO are described. Finally, in Chapter 9 the added value of the HPO Framework is discussed, based on the experiences of organizations and researchers while working with the framework. This book includes many real-life examples from organizational branches, e.g., Finance, Retail, Industry, ICT, High Education and Government, illustrating the workings of the HPO Framework at organizations in Western and emerging markets. Also included are many interviews with HPO leaders, e.g., Microsoft, SABMiller, Unilever, KLM Royal Dutch Airlines, Umpqua Bank, Tata Steel, Svenska Handelsbanken and HP. "This pioneering work of Dr. de Waal is a must read for people interested in this subject." Prof. Manfred F.R. Kets de Vries, Professor at INSEAD and one of the world's most influential thinkers

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Editorial
Global Professional Publishing Ltd
Año de publicación
2012
Idioma
Inglés
ISBN 10 
1906403821
ISBN 13 
9781906403829
Encuadernación
Tapa dura
Número de páginas
300
Contacto del fabricante
no disponible
Persona responsable
no disponible