Lean is an exciting and modern way to develop and improve healthcare services and can form the basis of a culture of continuous improvement within any organisation, and particularly within large and complex healthcare organisations. This book has been written as a starter guide for those involved in delivering Lean in healthcare organisations and covers not only the tools but also the theory and the practice of 'the journey to Lean'. It has been written in the knowledge that the people who will benefit most from reading it will be busy people and therefore it has a minimum of jargon and focuses on the most important tools and concepts of Lean without lots of the 'fluff' that surrounds Lean. The simple message of this book is that Lean is not a Black Art and can be done by anyone, anywhere and at anytime.
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Mark Eaton MSc MBA CEng FRSA Starting his career as a designer in the defence industry, Mark subsequently branched out into manufacturing where he held a number of senior roles in blue chip manufacturing organisations in the defence, aerospace and media industries, working to introduce Lean Concepts in the years before Lean got its current name. Latterly, Mark moved into consultancy and was involved in a number of high pro? le regional and national Lean Programmes for various public organisations, including the DTi's ? agship Transformation Programme for manufacturing in a number of UK Regions. For his work, Mark was awarded the Viscount Nuf? eld Medal in 2004 for his contribution to UK Industry. In addition to extensive experience of Lean in manufacturing, Mark has also led signi? cant transformation within the Armed Forces and wider public sector before ? nding a passion for working within the Healthcare Sector where he has worked with a wide range of healthcare organisations and across entire health economies as well as providing strategic level advice to SHAs and organisations such as the NPSA. Mark is a Chartered Engineer and has over 50 published articles on topics related to innovation, Lean and sustainable improvement. Mark has also helped write a number of public policy documents, including both regional Innovation and Manufacturing Strategies and he continues to provide advice and support to a variety of institutes and public bodies.
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