Reviews the background, applications and advantages of performance indicator systems. Discusses the effect of the quality revolution and the increasing call for public accountablilty. Describes the structure and impact of several U.S. and international indicator systems. Includes case studies, and trAnds and issues for the future.
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Reviews the background, applications and advantages of performance indicator systems. Discusses the effect of the quality revolution and the increasing call for public accountablilty. Describes the structure and impact of several U.S. and international indicator systems. Includes case studies, and trAnds and issues for the future.
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