Telecommuting by any name-telework, mobile work, home offices, virtual employees or telematics-is one of the most intriguing and least understood results of advances in portable computing. Employees and communities are eager to embrace it and the media reports about it cite it as a perk with the power to attract new talent as well as to retain good employees. The question is how to start a program and what should an organization worry about? The difficulty for many managers is getting good advice on starting and managing programs effectively. The authors in Telecommuting and Virtual Offices: Issues and Opportunities present usable research and advice on many of these issues.
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Nancy Johnson is currently the associate dean of the School of Business at Capella University. For the past nine years she was an assistant professor of MIS with Metropolitan State University, Minneapolis, MN. She was in private industry for twenty years prior to that. Author of four book chapters and numerous articles, and conference presenter, she was also a guest editor for a special edition on telecommuting of the Journal of End User Computing. She has also been a book and web site reviewer for Choice Journal for five years. She was a Fulbright Scholar in 1992 in Malaysia. She holds a BS and MBA from University of Minnesota, and is a doctoral candidate at Walden University. Her research interests include human factors in successful change management, justification methodologies of IT investment in the public sector, and international use of IT.
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