Operations and Quality Management - Tapa blanda

Ho, Samuel K M

 
9781861523983: Operations and Quality Management
Tapa blanda
ISBN 10: 186152398X ISBN 13: 9781861523983
Editorial: Cengage Learning, 1999

Sinopsis

Operations and Quality Management provides a systematic and proven way of acquiring business excellence through sound and practical operations and total quality management implementation. It links these two important business and management topics together in a balanced and integrated manner. It is a well-structured text based on TQM models and covers important contemporary topics including Japanese 5-S and business process engineering. Operations and Quality Management is extensively illustrated with diagrams practical examples and over 40 cases.

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Acerca del autor

Professor Samuel K M Ho is an internationally renowned expert in TQM and has taught Operations and Quality Management at Warwick University. Before he became Professor of Strategy and Quality at Luton University Business School, he was invited as the Quality Expert to the Malaysian Government by the Asian Development Bank. He is now Professor of Strategic and Quality Management at International Management Centres in the UK and currently visiting at Hong Kong Baptist University Business School. Apart from being an ISO 9000 Lead Auditor and EQA Assessor, he is also the creator of the 5-S Audit Checklist and the Director of the Hong Kong 5-S Campaign.

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Editorial
Cengage Learning
Año de publicación
1999
Idioma
Inglés
ISBN 10 
186152398X
ISBN 13 
9781861523983
Encuadernación
Tapa blanda
Número de páginas
342
Contacto del fabricante
no disponible
Persona responsable
no disponible