Trust Effect: Creating the High Trust, High Performance Organization (People Skills for Professionals) - Tapa blanda

Libro 1 de 4: People Skills for Professionals

Reynolds, Larry

 
9781857881868: Trust Effect: Creating the High Trust, High Performance Organization (People Skills for Professionals)

Sinopsis

This volume takes readers step-by-step through the skills, structures and qualities needed in the new world of flatter organizations, teamworking and customer involvement where managing trust is vital. The book is a guide to one of the key issues facing teams, organizations - and society - today, and it is backed up with case studies and practical tips that can be applied straight away. High-trust organizations are successful organizations. They attract the most effective staff and the most loyal customers. They also keep their costs low because they don't waste time and overhead on the bureaucracy, politicking and double-checking that saps the energy of low-trust organizations. High-trust organizations are fair, and fun to work in, but they are also tough with people at any level of the organization who abuse the high levels of trust they have achieved. It's not enough to be nice - creating a high-trust organization requires a new approach. Larry Reynolds is the author of "Beyond Total Quality Management".

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

Larry Reynolds is principal of Yorkshire-based Northern Consultancy. He works across a range of organizations in the public and private sectors and is the author of Beyond Total Quality Management.

"Sobre este título" puede pertenecer a otra edición de este libro.

Otras ediciones populares con el mismo título

9781857881875: The Trust Effect: Creating the High Trust, High Performance Organization (People Skills for Professional Series)

Edición Destacada

ISBN 10:  1857881877 ISBN 13:  9781857881875
Editorial: Nicholas Brealey Intl, 1997
Tapa dura