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IM and SMS Reference Services for Libraries: 19 (The Tech Set, 19) - Tapa blanda

Bielskas, Amanda; Dreyer, Kathleen M.

 
9781856048446: IM and SMS Reference Services for Libraries: 19 (The Tech Set, 19)
Tapa blanda
ISBN 10: 1856048446 ISBN 13: 9781856048446
Editorial: Facet Publishing, 2012

Sinopsis

This manual offers insightful information on the technological aspects of providing an SMS & IM service, as well as how to create a training programme for librarians and how to build an internship program to expand the service.
The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a cell phone for your text messaging reference service.
Part of the award-winning TECH SET series, this highly practical guide also covers how to assess the needs of your library, get staff buy-in to implement a new programme and change the culture at your library, as well as organize and implement a staff training programme.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

Amanda Bielskas is Geology/Geosciences and Psychology Librarian at Columbia University, USA, and Kathleen M. Dreyer is Head of the Watson Library of Business and Economics at Columbia University, USA.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Facet Publishing
Año de publicación
2012
Idioma
Inglés
ISBN 10 
1856048446
ISBN 13 
9781856048446
Encuadernación
Tapa blanda
Número de páginas
118
Contacto del fabricante
no disponible
Persona responsable
no disponible